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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

May 13, 2019

Unsatisfied I wasn’t satisfied with the service. My situation was mishandled. I just recently purchased a car that had bad tires. The first time I brought the car More

by NICKGLASS61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richie Sirjoosingh
May 30, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nickglass61, it is disappointing for us to hear that your experience was anything less than great. Here at Hendrick Chrysler Dodge Jeep RAM Duluth, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at 678-710-3896 to discuss ways we can better serve you in the future.

May 13, 2019

Awesome Experience I have had terrible experiences at different dealerships, one just 3 days prior! Rick Hendricks made no promises they could not commit to, they were h More

by nitcha.louis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy was amazing!
May 14, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nitcha.louis, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!

May 13, 2019

Great friendly people family I will be back to do more busin People that meet your needs for now and the future. The team has it all I wish I could buy more cars because the product and service is something of t More

by mlgraham2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Ariel De Moraes, Sharon Hester, Heather Kratky
May 13, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mlgraham2007, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2019

If we hd known going in, we would NOT have purchsed there. 3 hours after we agreed to a price, we were still there. Seemed customer unfriendly to me. Plus, there was no owners manual in the car. Shouldn't More

by FRETLESSDON
Recommend Dealer
No
Employees Worked With
Taylor Stewart
May 30, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

FRETLESSDON, it's upsetting to hear that your experience was anything but stellar. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 12, 2019

Ben Miller was amazing! I had a great experience at this dealership! I am excited to have my new Jeep Compass and Ben Miller did a great job. He was very patient with me even More

by Moena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel De Moraes, Mark Jorsling
May 13, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Moena, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2019

Underpromised and Overdelivered We had our air-conditioning fixed here. They came in $400 less than a quote from a different dealership. and it works great! We are very pleased. More

by scotalana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
May 13, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Scotalana, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 11, 2019

Service Great service completed on my Jeep and good customer service. The wait wasn’t as bad as expected and the waiting room was well equipped More

by VICTORIAKIKULIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich service manager
May 13, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Victoriakikulis, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

May 10, 2019

Great place Good dealership ..my sales guy really professional always very helpful..everytime i have been there its been a good experience the process can be lon More

by nikki.marcelle
Recommend Dealer
Yes
Employees Worked With
Ruben Gomez, Lance Chapin
May 13, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nikki.marcelle, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!

May 09, 2019

Excellent service team!!! Thank you for your service. I love my Jeep!!! Customer service is great and the oil change and the tire rotation services are great too!!! More

by e KONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Singh, Lance Chapin, Riaz Ali
May 09, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

E Kong, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 09, 2019

Fast Service by Richie I bought my Jeep couple of years ago from you and have used you all exclusively for all my service. Everytime I am impressed by speed and quality. Thi More

by MSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester, Richie Sirjoosingh
May 10, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Msz, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

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