Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Superb overall experience Zach Rumph was simply outstanding throughout... helped at every level to inform, instruct and support an informed decision. Encyclopedic knowledge of Zach Rumph was simply outstanding throughout... helped at every level to inform, instruct and support an informed decision. Encyclopedic knowledge of his product and excellent in managing each step of a complex process. Very highly recommended... More

Benjamin and Mark did a great job Both Benjamin Miller and Mark did a great job. They took care of my trade in and made sure that they did everything to meet my expectations. Thanks gu Both Benjamin Miller and Mark did a great job. They took care of my trade in and made sure that they did everything to meet my expectations. Thanks guys! I really appreciate it! I would definitely recommend them both when looking for a new vehicle More

Satisfied Enjoyed the experience! Salesman Sanchez was very helpful In assistances, the deal was ok but I felt it could’ve been a little better. Like my decisi Enjoyed the experience! Salesman Sanchez was very helpful In assistances, the deal was ok but I felt it could’ve been a little better. Like my decision so far More

Pretty good Really liked the way the staff treated me while explaining the product and service that they were selling me. They made me feel comfortable doing busi Really liked the way the staff treated me while explaining the product and service that they were selling me. They made me feel comfortable doing business with them and I will definitely come back sometimes in the future, thanks for the experience. More

Very helpful and appreciative .. My salesman Troy was very helpful in this being my first new car purchase he guided me through the process and i never felt pressured or suckered he w My salesman Troy was very helpful in this being my first new car purchase he guided me through the process and i never felt pressured or suckered he was honest and True. More

Service Fixed my issue and made is a smooth transition with drop off of the loaner. Would use them again for any of my repair needs. Fixed my issue and made is a smooth transition with drop off of the loaner. Would use them again for any of my repair needs. More

Purchased a new car I went in to purchase a new car I had already researched it myself so when I got there they did not have to sell me on the car. My time is very import I went in to purchase a new car I had already researched it myself so when I got there they did not have to sell me on the car. My time is very important to me and Brion was courteous and respectful of that!! More

Follow-through falls short Bought a used Toyota and it took 3 hours to get paperwork wrapped—even with credit union loan in hand! But then I had to drive away with no second key Bought a used Toyota and it took 3 hours to get paperwork wrapped—even with credit union loan in hand! But then I had to drive away with no second key set and NO floor mats, all promised to me. Still do not have these items, 6 days later, even after talking to sales person, who said her job was done, and the finance man, who passed me on to sales manager, who never returned my call. Lesson learned? Buy a Toyota at the Toyota dealer! More

Review Great service! Thank you for taking good care of my truck. Would highly recommend this dealership service. The service writer was very friendly and di Great service! Thank you for taking good care of my truck. Would highly recommend this dealership service. The service writer was very friendly and did a great job. More

SAME DAY, NO APPT, NO PROBLEM! I inadvertently scheduled my appointment with Rick Hendrick Chevrolet. Upon my arrival, I knew it was the wrong dealership based on the exterior facad I inadvertently scheduled my appointment with Rick Hendrick Chevrolet. Upon my arrival, I knew it was the wrong dealership based on the exterior facade of the edifice. I said, “what the heck? It’s RH, I only need an oil change.” When the service writer approached my car, I explained what I had done and inquired if they could do an oil change on my Chrysler. He looked at the mileage of my vehicle and said you may want to go to Chrysler, it will be 2.5 hours. ???with an appointment??? I was disappointed with the response..it was my day off. I proceeded to GPS RHCDJR. Upon my arrival I was greeted and assured someone would be happy to assist. A tall gentleman approached a few minutes later, I shared with him my story, he responded “No Problem, it may be 1.5 hours is that okay?” I was truly satisfied and appreciated the timely, thorough service. I will never make the mistake and book elsewhere again! Rick Hendrick CDJR on Pleasantville Rd are real VIPs! More