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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

May 05, 2019

Very helpful and appreciative .. My salesman Troy was very helpful in this being my first new car purchase he guided me through the process and i never felt pressured or suckered he w More

by MIKEDMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Dawkins and the lady on the live txt but she's the reason i came there and Troy helped me out?
May 07, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2019

Service Fixed my issue and made is a smooth transition with drop off of the loaner. Would use them again for any of my repair needs. More

by ANGELAD.MILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denisse Uscanga , Richie Sirjoosingh
May 06, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Angelad.miles, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2019

Purchased a new car I went in to purchase a new car I had already researched it myself so when I got there they did not have to sell me on the car. My time is very import More

by Tabitha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brion Moore
May 07, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Tabitha! We're so happy we were able to help you out! We're looking forward to your next visit with us!

May 04, 2019

Follow-through falls short Bought a used Toyota and it took 3 hours to get paperwork wrapped—even with credit union loan in hand! But then I had to drive away with no second key More

by ANN.OROWSKI
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Danielle Ponder, The only person I could get to print two pages of credit union paperwork! , Brion Moore, Ikeea Haywood, Mark Jorsling
May 21, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you for letting us know about your recent visit to Hendrick Chrysler Dodge Jeep RAM Duluth. Please reach out to us at 470-489-0985 so we may assist you in moving forward towards a resolution.

May 03, 2019

Review Great service! Thank you for taking good care of my truck. Would highly recommend this dealership service. The service writer was very friendly and di More

by RPUSBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Sirjoosingh
May 03, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Rpusbach, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM Duluth. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 03, 2019

SAME DAY, NO APPT, NO PROBLEM! I inadvertently scheduled my appointment with Rick Hendrick Chevrolet. Upon my arrival, I knew it was the wrong dealership based on the exterior facad More

by gourdine88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Gosai
May 03, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Gourdine88! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

May 03, 2019

AWESOME I had an Great experience @ Chrysler Dodge Jeep in Duluth on Pleasant Hill rd. Benjamin Miller did an AWESOME JOB. SO....if you need a ride then, rid More

by Nickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling
May 03, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nickie, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM Duluth! Thank you, and have a fantastic day!

May 03, 2019

All about a CSI score Jeep went in for chips in windshield (8-10), light bar not functioning, and seam on soft top coming apart. We were called by the finance manager and h More

by susanlewis318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Reed, STEVE OSTROVICH, Darrell Wilson, RICHARD PANNONE, Mariah Thomas, Richie Sirjoosingh, Lance Chapin, Robert Helvey
May 19, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Here at Hendrick Chrysler Dodge Jeep RAM Duluth, we strive for excellence, and are disappointed to hear that you received anything less. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (678)-710-3896 so we can work towards a resolution.

May 03, 2019

Bait and switch Jeep was listed with a convertible hard top as one of the 8 highlighted features and when asked Steve said he could legally change the listing, change More

by SUSANLEWIS318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Reed, STEVE OSTROVICH, Darrell Wilson, RICHARD PANNONE, Mariah Thomas, Richie Sirjoosingh, Lance Chapin, Robert Helvey
May 19, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Susanlewis318, we truly appreciate your honest feedback. Please reach out to us at 470-489-0985 when you can so we can address this situation directly. Thank you and have a great day.

May 03, 2019

Dealer ship Rating Had a great experience. Ikeea answered all questions I had. She was very knowledgeable, pleasant to work. I will refer new or old clients. Thanks! More

by LAWANDA_GAINEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikeea Haywood
May 06, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lawanda_gainey, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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