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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,572 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 6,572 reviews
April 20, 2019
Very slow on get car check on It Took them almost 3 just to diagnose My car and didn’t get to it. Will not go back to them now. Bad service It Took them almost 3 just to diagnose My car and didn’t get to it. Will not go back to them now. Bad service More
by martaythegreat08
Verified CustomerEmployees Worked With
Christopher Blackwood, Branden Laskowski
April 20, 2019
Pleased customer!! I spoke with Kelley Harris on the phone and she walked me through the whole process. Marq Armont went above and beyond the call of duty. I told him wh I spoke with Kelley Harris on the phone and she walked me through the whole process. Marq Armont went above and beyond the call of duty. I told him what I wanted, Marq went to a sister dealership and picked the car himself. I can’t say enough about their conscientiousness! Great team!! More
by JULIECANTRELL36
Employees Worked With
Marquell Armont, Kelley Harris
April 20, 2019
Very slow Do very good work but we’re very slow 4 hours to do an oil change and fuel filters when I was told two hours. Then if it wasn’t for my service guy I w Do very good work but we’re very slow 4 hours to do an oil change and fuel filters when I was told two hours. Then if it wasn’t for my service guy I would have left there with the wrong air pressure in my tires More
by lauren_mezza
Employees Worked With
Branden Laskowski
April 19, 2019
Great job. Heather was an amazing representative that was front line for my experience. She seemed very knowledgeable regarding products and services that your d Heather was an amazing representative that was front line for my experience. She seemed very knowledgeable regarding products and services that your dealership provides. Though the oil change is rather pricy, I enjoyed the level of customer service I received when visiting this location. Thank you for your service! More
by ELLITR4
Employees Worked With
Heather Kratky
April 18, 2019
Customer Service over the top To start off, Troy was a blessing. Meeting Todd, Brandon,Stevo, Ruben, Marcus, Cheryl and don't let me forget Mrs.Love in financing. The whole team wa To start off, Troy was a blessing. Meeting Todd, Brandon,Stevo, Ruben, Marcus, Cheryl and don't let me forget Mrs.Love in financing. The whole team was and IS AWESOME. IF YOU NEED A CAR DON'T HESITATE TO STOP AT RICK HENDRICKS CHEVY IN DULUTH.WHAT AN EXPERIENCE. More
by Customer service
Employees Worked With
Troy Dawkins, Todd Reed, STEVE OSTROVICH, Steve Ostrovich
April 18, 2019
Perfect costumer service Heather is the great service adviser She is very pleasant and know what she is doing. I will return to that dealer again fo sure. Thank you Heather is the great service adviser She is very pleasant and know what she is doing. I will return to that dealer again fo sure. Thank you More
by abronzovs
Employees Worked With
Heather Kratky
April 18, 2019
Great Service and Service Advisor was Awesome Heather!! Great Service and Service Advisor was Awesome and Heather you rock and helped me with this visit to get the car serviced. Responded and kept me up to Great Service and Service Advisor was Awesome and Heather you rock and helped me with this visit to get the car serviced. Responded and kept me up to date with the entire transaction. More
by salparmar
Employees Worked With
Heather Kratky
April 18, 2019
Found a Jeep within my price range Taylor Stewart helped me find a jeep within my price range , although I thought it would be difficult because initially there was nothing on the lot i Taylor Stewart helped me find a jeep within my price range , although I thought it would be difficult because initially there was nothing on the lot in plain sight until he found a 2011 70th anniversary with just 89,000 miles in great condition, overall I'm super satisfied, he even came almost an Hr away to pick me up so that I could drive away in my new Jeep More
by Shakur13@
Employees Worked With
Carlos Luna, Taylor Stewart
April 16, 2019
Helped me get a new car! Great service, very attentive, helps you try to get what you want so you can leave with a smile on your face. Overall great people Great service, very attentive, helps you try to get what you want so you can leave with a smile on your face. Overall great people More
by Jannesky Gonzalez
Employees Worked With
Kneico Daniels, Melvin Sanchez
April 14, 2019
Excellent Every time my jeep or charger needed to be serviced I bring it to Rick Hendrick Chrysler Dodge Jeep Ram. Heather has always been very personable. She Every time my jeep or charger needed to be serviced I bring it to Rick Hendrick Chrysler Dodge Jeep Ram. Heather has always been very personable. She makes sure all of my questions are answered and all services are completed. My husband and I haven't had complaint yet. More
by s.traylor26
Employees Worked With
Heather Kratky
