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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,572 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 6,572 reviews
March 29, 2019
Great experience Allan was great to work with. Listened to every thing had wanted and made it happen. I would definitely recommend shopping here before buying elsewher Allan was great to work with. Listened to every thing had wanted and made it happen. I would definitely recommend shopping here before buying elsewhere! More
by cfurnish02
Verified CustomerEmployees Worked With
Allan Magallanes
March 29, 2019
Maintenance and Warranty Repair Service staff is very professional and thorough, always exceeds my high expectations. Lance and Rob were very helpful and courteous, felt like I left Service staff is very professional and thorough, always exceeds my high expectations. Lance and Rob were very helpful and courteous, felt like I left my car in good hands More
by 123poston
Employees Worked With
Lance Chapin, Robert Helvey
March 29, 2019
Excellent Excelente atención con Felipe Ortiz, altamente recomendado, con cautela me ayudó a conseguir la mejor opción y comodidad para la compra de mi auto. S Excelente atención con Felipe Ortiz, altamente recomendado, con cautela me ayudó a conseguir la mejor opción y comodidad para la compra de mi auto. Súper feliz con mi compra More
by Kharol30.
Employees Worked With
Felipe Ortiz
March 29, 2019
Something went wrong with my car I gave this place 5 stars because I had a good experience with them. Something went wrong with my car and I got it towed here and it was fixed. The on I gave this place 5 stars because I had a good experience with them. Something went wrong with my car and I got it towed here and it was fixed. The only thing i would do to make it better is for the facility to call if there is a delay with ordering. I did have to call about that instead of receiving a courteous call. Other than that, the rest went smoothly. More
by TSHEM06
Employees Worked With
Richie Sirjoosingh
March 29, 2019
Oil Change Service Oil Change service was within one hour Recommendation of other services needed is good but don't press it ! We have a extended Service. Warranty c Oil Change service was within one hour Recommendation of other services needed is good but don't press it ! We have a extended Service. Warranty contract. More
by Gwyatt33
Employees Worked With
Lance Chapin
March 29, 2019
Exceptional Service I came in for a routine oil change, tire rotation and the Service advisor Heatherwas able to complete two recalls I wasn't aware of. I came in for a routine oil change, tire rotation and the Service advisor Heatherwas able to complete two recalls I wasn't aware of. More
by ther1v
Employees Worked With
Sharon Hester, Heather Kratky
March 28, 2019
Oil change My oil change was quick and as expected. Branden was, professional and friendly and set up another appointment with me for my alarm system issues.. :) My oil change was quick and as expected. Branden was, professional and friendly and set up another appointment with me for my alarm system issues.. :) More
by CRYEMOMMY
Employees Worked With
Branden Laskowski
March 28, 2019
Customers service staff great...car tech not good. Took entirely to long to render service more than 5 hours for new tires and unable to complete alignment that time sp staff great...car tech not good. Took entirely to long to render service more than 5 hours for new tires and unable to complete alignment that time span. Came back the following day and waited another 3 hours for alignment More
by DBRH_DUNN
Employees Worked With
Branden Laskowski
March 28, 2019
I will not be back - salesman was not honest I did not appreciate that Brandon dug into my engine to find a potential problem to upsell me service. Especially since the problem he found was with I did not appreciate that Brandon dug into my engine to find a potential problem to upsell me service. Especially since the problem he found was with service from another dealership. Additionally I don’t appreciate that he tried to sell me power steering fluid/flush when the other dealership has told me I don’t need it because I have electric power steering. Ultimately I will not visit this service center again because I feel like he was trying to take advantage of my limited knowledge of cars and sell me service to meet a personal quota or get a bonus — all around bad form. More
by Amanda
Employees Worked With
Branden Laskowski
March 27, 2019
2.5 hours for a scheduled oil change Title says it all. Horrible experience. My JKU will not return and anyone asking about my JKU will hear about both my purchase experience (look it u Title says it all. Horrible experience. My JKU will not return and anyone asking about my JKU will hear about both my purchase experience (look it up if you actually keep customer records) and post purchase service experience at Rick Hendrick. More
by mattrjohnscreek
Employees Worked With
Darrell Wilson
