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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,572 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 6,572 reviews
March 23, 2019
Minor repair to dash board after air bag inflator was instal Repaired within minimum time. Service employees were friendly and indicated the repair would be done as soon possible. Sure enough my vehicle was f Repaired within minimum time. Service employees were friendly and indicated the repair would be done as soon possible. Sure enough my vehicle was finished less than our hour. Great experience! More
by WGANEUS
Verified CustomerEmployees Worked With
Lady with blue hair(didn't catch her name) and Lance.
March 23, 2019
Oil Change Experience This location has provided prompt services when I dropped off my vehicle. I also received shuttle services to my job until the job was off. This location has provided prompt services when I dropped off my vehicle. I also received shuttle services to my job until the job was off. More
by d.walker03
Employees Worked With
Darrell Wilson
March 23, 2019
Best service. They really care for your concerns. My service adviser Heather Kratky went above and beyond just helping me. I really felt at home knowing my car is being serviced with the best. I had w My service adviser Heather Kratky went above and beyond just helping me. I really felt at home knowing my car is being serviced with the best. I had water leaking problems with my jeep and she stood by my side until the issue was resolved. She went out of her way to help me install my light back onto my jeep. I 100% Recomend working with Heather and will refer my fellow jeepers to her. More
by majedkeid1
Employees Worked With
Heather kratky
March 23, 2019
Wonderful Heather was helpful and friendly. Great customer service. Shout out to Ali as well thank you with my seatbelt buckle. You took time Out of your ti Heather was helpful and friendly. Great customer service. Shout out to Ali as well thank you with my seatbelt buckle. You took time Out of your time and helped me. More
by TRACYLEEBUTLER13
Employees Worked With
Ali and Heather
March 23, 2019
Very Professional Heather was very professional and clearly explained all services to be performed at the time of drop off and summarized all services and findings at Heather was very professional and clearly explained all services to be performed at the time of drop off and summarized all services and findings at the completion. More
by dahoot33
Employees Worked With
Heather
March 23, 2019
Car had oil leak I dropped the car off on a Tuesday morning, did not even get a call for 3 days. I called them on Friday so see if it had been diagnosed with a problem I dropped the car off on a Tuesday morning, did not even get a call for 3 days. I called them on Friday so see if it had been diagnosed with a problem yet. They still had not. Finally diagnosed on Saturday with oil leak. I have never had it take that long just for determining the problem. Ended up being in there for a week. More
by tonyamorris38
Employees Worked With
Rich
March 23, 2019
Great for First time buyer Rick Hendrick has great pricing and great rebates , better than most dealerships around the area. They made the first time buyer experience simple and Rick Hendrick has great pricing and great rebates , better than most dealerships around the area. They made the first time buyer experience simple and easy , Felipe was my sales rep and 10/10 great comunication ! More
by juanpuebla46
Employees Worked With
Felipe Ortiz
March 23, 2019
Great experience I came in on a mailer they sent me. Needed 2 new cars. Very friendly and knowledgeable. It took a day and a half but I'm now driving 2 new vehicles t I came in on a mailer they sent me. Needed 2 new cars. Very friendly and knowledgeable. It took a day and a half but I'm now driving 2 new vehicles that my wife and I love. More
by RICH092201
Employees Worked With
Mark Jorsling, Melvin Sanchez
March 23, 2019
It was okay I went to have an alignment done they said i needed to replace my control arm $385 i paid $150 parts and labor with someone else who even came to me a I went to have an alignment done they said i needed to replace my control arm $385 i paid $150 parts and labor with someone else who even came to me and did the job. I think dealership need to rework there pricing. After all if you want customers to come to the dealership for service you have to at least work on your prices. Other then that customer service was A1 (meaning they where very nice and cool too bad my a** is too broke to handle dealer prices lol.) More
by ABRAM.BROWN
Employees Worked With
Darrell Wilson
March 23, 2019
Worked welll It was an amazing expierence with them , they treated me well, great customer service .im in love with my new truck. i will be recommending family to It was an amazing expierence with them , they treated me well, great customer service .im in love with my new truck. i will be recommending family to yall. More
by Jose Martinez Sanchez
Employees Worked With
Jennifer Gomez, Ariel De Moraes, Branden Laskowski
