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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,606 Reviews
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Showing 6,606 reviews
March 29, 2019
Great to deal with Everyone was extremely kind and courteous during my visit to Rick Hendrick Chrysler Dodge Jeep Ram. Marquell Armont was especially helpful with my pu Everyone was extremely kind and courteous during my visit to Rick Hendrick Chrysler Dodge Jeep Ram. Marquell Armont was especially helpful with my purchase of a 2019 Nissan Altima. I highly recommend this dealership to anyone looking for a new or used vehicle. More
by dmorrowsce
Verified CustomerEmployees Worked With
Marquell Armont
March 28, 2019
I will not be back - salesman was not honest I did not appreciate that Brandon dug into my engine to find a potential problem to upsell me service. Especially since the problem he found was with I did not appreciate that Brandon dug into my engine to find a potential problem to upsell me service. Especially since the problem he found was with service from another dealership. Additionally I don’t appreciate that he tried to sell me power steering fluid/flush when the other dealership has told me I don’t need it because I have electric power steering. Ultimately I will not visit this service center again because I feel like he was trying to take advantage of my limited knowledge of cars and sell me service to meet a personal quota or get a bonus — all around bad form. More
by Amanda
Employees Worked With
Branden Laskowski
March 28, 2019
Customers service staff great...car tech not good. Took entirely to long to render service more than 5 hours for new tires and unable to complete alignment that time sp staff great...car tech not good. Took entirely to long to render service more than 5 hours for new tires and unable to complete alignment that time span. Came back the following day and waited another 3 hours for alignment More
by DBRH_DUNN
Employees Worked With
Branden Laskowski
March 28, 2019
Oil change My oil change was quick and as expected. Branden was, professional and friendly and set up another appointment with me for my alarm system issues.. :) My oil change was quick and as expected. Branden was, professional and friendly and set up another appointment with me for my alarm system issues.. :) More
by CRYEMOMMY
Employees Worked With
Branden Laskowski
March 27, 2019
Great experience I had a really great experience with purchasing my vehicle. My sales man was very professional and was very helpful and took the time to answer all of I had a really great experience with purchasing my vehicle. My sales man was very professional and was very helpful and took the time to answer all of my questions. More
by BENSECOR91
Employees Worked With
Kneico Daniels
March 27, 2019
Not Happy This dealership is convenient because of distance. I would love to show more support in referring people but the experiences I've had were not good. I This dealership is convenient because of distance. I would love to show more support in referring people but the experiences I've had were not good. I just recently brought the vehicle in for a routine oil change and made my service tech aware that my engine light was on. She stated that they're behind on diagnostic she would put me on the schedule for the following week. That it should be fine to drive if its has mobility and not giving me any issues. One of your sales team saw how worried I was then said I could go to Auto Zone to get the codes in the meantime to put my mind at ease. I come back the following week to the same service tech she had not put me on the schedule nor couldn't remember ever speaking to me. Then continue to say the same script.... well we are behind on diagnostic even if you had an appointment it's going be two day wait. I asked if there was another dealership I could go to that could expedite my diagnostic she replied I'm sure those places have longer wait time then us. But you're welcome to call around or leave the car with us we will try to get to it in two days. Long story short I was force to leave the vehicle and get a rental. I have to take my child to school and work. It would've been nice if my service tech followed through with putting on the schedule so I could have been more prepared for leaving my vehicle. It made me feel like she was telling me anything to get me out the way and save face. More
by Sunshine000
Employees Worked With
Heather Kratky
March 27, 2019
2.5 hours for a scheduled oil change Title says it all. Horrible experience. My JKU will not return and anyone asking about my JKU will hear about both my purchase experience (look it u Title says it all. Horrible experience. My JKU will not return and anyone asking about my JKU will hear about both my purchase experience (look it up if you actually keep customer records) and post purchase service experience at Rick Hendrick. More
by mattrjohnscreek
Employees Worked With
Darrell Wilson
March 26, 2019
My experience with the dealership has always been good. I've been going to this dealership for several years to buy or service. They always treat you well and try to make everything smooth as possible. I've been going to this dealership for several years to buy or service. They always treat you well and try to make everything smooth as possible. More
by REGGIE
Employees Worked With
Kendra bridgett, Marquell Armont
March 26, 2019
Awesome Great place to shop for a new or used vehicle great personality (mariah thomas) would definitely come back next year to buy new model truck Great place to shop for a new or used vehicle great personality (mariah thomas) would definitely come back next year to buy new model truck More
by rodolforojas35
Employees Worked With
Mariah Thomas
March 25, 2019
The staff treated me with respect. I felt welcomed upon walking in. The staff was very considerate of my situation. The sales consultant was very informative and helpful. The transactio I felt welcomed upon walking in. The staff was very considerate of my situation. The sales consultant was very informative and helpful. The transaction was very quick and seamless. This is by far the best dealership I've done business with. Thank you! More
by 1ASHLEYLOVELIFE365
Employees Worked With
Kwanzi Watts, Marquell Armont, Ben Piyarat
