Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Mr. Sánchez made the entire car buying experience a pleasure Car buying can be incredibly nerve raking, but Mr. Sánchez and Mr. Wattes took the time to listen and work a great deal too good to pass up! Car buying can be incredibly nerve raking, but Mr. Sánchez and Mr. Wattes took the time to listen and work a great deal too good to pass up! More
Amazing Experience The employees are very friendly and helpful with making sure that the buyer make a great decision that suits the need of the buyer. I was very comfort The employees are very friendly and helpful with making sure that the buyer make a great decision that suits the need of the buyer. I was very comfortable with The process. More
Horrible service I was outta town and need a oil change to drive back home . After I waited 2hours for my oil to be changed. I drove my car back to my hotel and did a I was outta town and need a oil change to drive back home . After I waited 2hours for my oil to be changed. I drove my car back to my hotel and did a pre trip inspection on my vehicle only to find out that dip stick was missing and oil was everywhere. I drove back to the dealership they found my dipstick then offered to clean my vehicle/engine due to oil being everywhere. I was ensured it wouldn’t take that long I had my 2dogs and it was cold outside. long story short we waited in the cold for a hour and a half just for them to wash the outside of my vehicle. They never even washed my engine because oil was still everywhere under my hood. I will never visit this dealership . More
Used car purchase The buying experience was easy and painless. Sharon Hester was great. The used Kia Sorento be we purchased was clean and delivered as promised. The fi The buying experience was easy and painless. Sharon Hester was great. The used Kia Sorento be we purchased was clean and delivered as promised. The finance department was easy and a pleasure to work with. More
Excellent service as usual So happy I took my truck here for service. They are friendly and professional. The wait was reasonable (faster than they quoted). I’m glad I purchased So happy I took my truck here for service. They are friendly and professional. The wait was reasonable (faster than they quoted). I’m glad I purchased my truck here because I know the service team has my back throughout ownership. Makes me want to purchase my next vehicle here too. More
Service when they get around to it. Went in to pick up a second key which hadn't been included in our recent vehicle purchase. Had to reschedule several times because this apparently req Went in to pick up a second key which hadn't been included in our recent vehicle purchase. Had to reschedule several times because this apparently requires a two hour appointment. Showed up for the appointment, dropped of the key and took a seat in the waiting room. Three and a half hours later, the service department is shutting down for the night and I overhear someone talking about the fact that some guy is going to want his truck back before they lock up. I speak up and point out that I would also like my car back before they close up shop for the day. I get confused stares and no one has any idea why I am even there or where my car is. I was simply forgotten and left waiting for over 3 hours. To their credit they did provide me a loaner for the night and got me a key the next day, and they have offered me a free oil change. Regardless though, I am reluctant to hand over my keys again given the apparent disorganization and wildly long wait times for seemingly simple tasks. I am STILL unclear why it takes a minimum of two hours to assign a key fob to any vehicle. More
Amazing The dealership makes it very easy to buy a car. The sales rep are very patient and will do whatever they can to get you the vehicle you want. In the f The dealership makes it very easy to buy a car. The sales rep are very patient and will do whatever they can to get you the vehicle you want. In the future I will be returning for another purchase. Thank you Ikeea for everything you done. More
Great service This dealer has a great selection of vehicles and amazing staff to assist customers. Malik and Mariah were both knowledgeable and extremely helpful. T This dealer has a great selection of vehicles and amazing staff to assist customers. Malik and Mariah were both knowledgeable and extremely helpful. This was my second time purchasing a vehicle from this dealership and I was thoroughly satisfied. Again! More
BEN’s CUSTOMER SERVICE WAS IMMACULATE!!! Ben made the whole entire experience run smoothly for me! He was very knowledgeable about the different vehicles as well as very patient! I was impres Ben made the whole entire experience run smoothly for me! He was very knowledgeable about the different vehicles as well as very patient! I was impressed, and he helped me purchase my dream car! Thank you so much! More
Service They did a great job showing me the best customer services. The experience was great experience. I appreciate them treating me as value customer. Tha They did a great job showing me the best customer services. The experience was great experience. I appreciate them treating me as value customer. Thank you guys More





