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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.7
6,606 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,606 reviews

February 09, 2019

Nice Team Nice Car and didn’t want a car payment Nice people and nice car didn’t want a down payment and I was told before coming they could get that waived and end up paying 500 nice thing they gave More

by DOMINIQUEMCARTER08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McDaniel , Felipe Ortiz
Feb 14, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Dominiquemcarter08, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Chrysler Dodge Jeep RAM Duluth

February 09, 2019

Jeep service Heather was so helpful and knowledgeable. We are from out of town and they took such good care of us as if we were long time customers. More

by Georgia peach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Feb 14, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Georgia Peach, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

February 09, 2019

Always great service. Dropped it off because of a leak somewhere once issue was found Branden called me and let me know what they found and what they recommended. Got me in More

by LASHAWNBAILEY02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Laskowski
Feb 14, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lashawnbailey02, we are so happy to read such a great review about Hendrick Chrysler Dodge Jeep RAM Duluth! Please don't hesitate to reach out to us if there's anything more we can do!

February 09, 2019

Service was the worst experience I have ever had. The service department was such a horrible experience. They had my vehicle for a whole week before they decided to tell me they didn't have the part. More

by trenia_20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather, Rob
Feb 27, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Trenia_20, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We hope you are willing to give us another chance. Please reach out to us at (678) 369-6704 so we can work towards a resolution.

February 09, 2019

Great job Heather. Heather did a great job explaining the likely problem, communicating the status and arranging a rental car. I would strongly recommend her services t More

by tfloyd1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Tfloyd1981, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2019

The only service department I trust with my Jeep Lance always does a great job handeling my service and repairs! Wouldn’t bring my Jeep to anyone but Lance he always takes care of me! More

by Bernadette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapen
Feb 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bernadette, we are very happy we could provide you with a positive experience! Thank you again for the great review!

February 08, 2019

I will give them more 5 star Everybody where wonderful specially Mark and the manager I will recommend that dealership to anyone looking for a car.that was my first time I don't k More

by SONIALOVE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gomez, STEVE OSTROVICH, Kwanzi Watts, Felipe Ortiz, Ikeea Haywood, Mark Jorsling, Christopher Blackwood, Ruben Gomez, Marquell Armont, Kanaya Erwin
Feb 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Sonialove10, we are glad we could help! Thanks again for the recommendation, and have an amazing day!

February 08, 2019

Good Outcome Employees were very patient with me and professional. Thank you. I was very upset that I had to give up my previous vehicle unwilling. I had a serious More

by ASHLEY PAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon, Kandi Odum, Sharon Hester
Feb 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2019

EXCELLENT SERVICE!! My appointment was at 7:30 am—I was seen immediately to have my car recall serviced—the service rep and auto technicians were very nice and answered a More

by prestigemc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamar Love Sales Manager, also —-Manager Rob—The Auto Technicians Were EXCELLENT
Feb 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Prestigemc, thank you so much for your positive comments about Hendrick Chrysler Dodge Jeep RAM Duluth! Please don't hesitate to reach out to us if there's anything more we can do!

February 08, 2019

Great Customer Service! This dealership offers a fantastic Express service that was fast, friendly, knowledgeable, and the representative was just super. She was easy to tal More

by TL@Atlanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Uscanga
Feb 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Tl@atlanta, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM Duluth! We're glad to hear Denisse delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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