Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Nice Team Nice Car and didn’t want a car payment Nice people and nice car didn’t want a down payment and I was told before coming they could get that waived and end up paying 500 nice thing they gave Nice people and nice car didn’t want a down payment and I was told before coming they could get that waived and end up paying 500 nice thing they gave me 45 days More
Jeep service Heather was so helpful and knowledgeable. We are from out of town and they took such good care of us as if we were long time customers. Heather was so helpful and knowledgeable. We are from out of town and they took such good care of us as if we were long time customers. More
Always great service. Dropped it off because of a leak somewhere once issue was found Branden called me and let me know what they found and what they recommended. Got me in Dropped it off because of a leak somewhere once issue was found Branden called me and let me know what they found and what they recommended. Got me in and out when they said they would. More
Service was the worst experience I have ever had. The service department was such a horrible experience. They had my vehicle for a whole week before they decided to tell me they didn't have the part. The service department was such a horrible experience. They had my vehicle for a whole week before they decided to tell me they didn't have the part. When the part came in, they ended up working on the wrong side and decided to do unauthorized work, that turned out not being the problem. They are always short staffed so if they tell you a day to complete work, it takes a week. I didn't like the fact that they did not communicate with me before they decided to remove/take parts from my vehicle. More
Great job Heather. Heather did a great job explaining the likely problem, communicating the status and arranging a rental car. I would strongly recommend her services t Heather did a great job explaining the likely problem, communicating the status and arranging a rental car. I would strongly recommend her services to other customers. More
The only service department I trust with my Jeep Lance always does a great job handeling my service and repairs! Wouldn’t bring my Jeep to anyone but Lance he always takes care of me! Lance always does a great job handeling my service and repairs! Wouldn’t bring my Jeep to anyone but Lance he always takes care of me! More
I will give them more 5 star Everybody where wonderful specially Mark and the manager I will recommend that dealership to anyone looking for a car.that was my first time I don't k Everybody where wonderful specially Mark and the manager I will recommend that dealership to anyone looking for a car.that was my first time I don't know none of the associated the manager was very helpfu More
Good Outcome Employees were very patient with me and professional. Thank you. I was very upset that I had to give up my previous vehicle unwilling. I had a serious Employees were very patient with me and professional. Thank you. I was very upset that I had to give up my previous vehicle unwilling. I had a serious attachment to that car due to my father’s recent passing. He bought that car and I made it my duty to keep it. And it was hard to let it go, But the situation at hand was beyond my control. Needless to say, my new car is wonderful. It’ll have to grow on me, but I’m forever grateful. Thank you Kandi, Sharon and Brendon. I’ll be back for my Jeep Wrangler! More
EXCELLENT SERVICE!! My appointment was at 7:30 am—I was seen immediately to have my car recall serviced—the service rep and auto technicians were very nice and answered a My appointment was at 7:30 am—I was seen immediately to have my car recall serviced—the service rep and auto technicians were very nice and answered all my questions and explained everything about the repairs—the manager Rob was very nice and explained what was to be expected—I would highly recommended my friends and family for a car, SUV and truck sales and to service vehicles—THANK YOU!!—you have a very happy customer!!—I GIVE ALL 5 stars for service and 5 stars for price because I did NOT have to pay for the recall repair—and the service reception area was comfortable, clean, cell phones charging station was GREAT!!—MY JEEP RUNS EXCELLENT!! More
Great Customer Service! This dealership offers a fantastic Express service that was fast, friendly, knowledgeable, and the representative was just super. She was easy to tal This dealership offers a fantastic Express service that was fast, friendly, knowledgeable, and the representative was just super. She was easy to talk with and was not overly pushy selling extra services. Refreshing customer service person, Denise Uscanga listened to my request, advised on recommendations and got the service I wanted performed quickly. More





