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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.7
6,606 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,606 reviews

January 23, 2019

A very good experience! It was a pleasant experience buying my Jeep Renegade here. My client advisor Mark Jorsling was so nice and helpful. I am well pleased with my purchase More

by M.Palmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling
Jan 28, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi M.palmer, we are very happy to have provided you with such a positive experience!

January 23, 2019

Excelent service The service was owesome the verify all my car the guy who was working in mu car explainme everything i recomended for real no elese to says More

by Cmcarlosmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Jan 28, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Cmcarlosmartinez, thanks for your praise and kind comments about our team.

January 23, 2019

Repair of my SRT8 Jeep Excellent service from Heather and technician Blake. Even took a test ride with Blake to define a driveline noise. Brakes are smooth, all issues corr More

by WING69KAUFMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather and Blake
Jan 28, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Wing69kaufmann, it's experiences like yours that really keep us motivated!

January 23, 2019

Bad customer service Went to the service department for an oil change and tire rotation. Was running an errand and realized the tires had not been rotated. I went back and More

by ISLANDPEACH46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson
Feb 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Islandpeach46, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Here at Hendrick Chrysler Dodge Jeep RAM Duluth, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (678) 369-6704 to discuss ways we can better serve you in the future.

January 22, 2019

My service light is still on. I was concerned that one of my system warning lights was on, I asked about the light when I turned my vehicle in. My issue was not addressed and the l More

by LYNETTE.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Jan 24, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lynette.smith, thank you so much for your rating!

January 22, 2019

The technician that was working on my vehicle was very help The technician I was working with with very helpful name Ali thank you recommended up-and-coming service for my vehicle will recommend the company More

by REVILOT81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Jan 24, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Revilot81, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM Duluth!

January 22, 2019

Wonderful 2nd time I brought my car there for service since purchase. The staff is friendly, helpful and knowledgeable. It's a pleasure to have people who you More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady short blonde hair
Jan 24, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 22, 2019

As expected. Problem fixed. Would have been good to know when making 4pm appt that the car would need to stay overnight for a software update. Did not know it would require 3-4 h More

by JREHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Jan 24, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jrehle, your satisfaction is our top priority.

January 22, 2019

Sharon Hester is the Best! My experience at this dealership was superior. Sharon Hester was the best salesperson anyone could ask for. She asked me what I wanted and went over a More

by TINEZ2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAUNCEY DENTON
Jan 24, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Tinez2008, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Duluth.

January 21, 2019

Great Experience Great staff that nade the car buying experience an easy and pleasant one! Our salesman, Philipe, listened to what we were looking for and found us the More

by kdomenicone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phiilipe , STEVE OSTROVICH
Jan 24, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Kdomenicone, reviews like this give us motivation and help us ensure we provide high-quality care.

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