Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Excellent service and knowledge by Service Advisor - Heather After prior difficulties in communication with various Chrysler-Garmin phone contacts we were very pleased to find Heather very well-versed in the det After prior difficulties in communication with various Chrysler-Garmin phone contacts we were very pleased to find Heather very well-versed in the details of our situation. We appreciated her kindly fitting in a required analysis after a relatively long drive to this dealership for our appointment. We will obviously be back to this dealer for future needs. More

Great service They took care of my car. Heather updated on my service time from beginning to end. Denise was great took me and children in the shuttle near by .I wa They took care of my car. Heather updated on my service time from beginning to end. Denise was great took me and children in the shuttle near by .I was able to knock out an errand while waiting for my car to be serviced. It was my first time bringing my new Jeep Grand Cherokee and I’m happy I went with this dealership. More

Excellent first impressions The service advisor Heather Kratky provided professional, informative and personable service. The facility was clean and organized. The work was perfo The service advisor Heather Kratky provided professional, informative and personable service. The facility was clean and organized. The work was performed very timely and clean More

Oil change and recalls on my Ram 1500 Had a great experience with the service center on my first oil change and the two recalls on my truck. Look forward to have future service on my truck Had a great experience with the service center on my first oil change and the two recalls on my truck. Look forward to have future service on my truck. More

Awesome service I worked with Heather the second time around after having to bring my vehicle back. Heather was great. She provided excellent service and attention to I worked with Heather the second time around after having to bring my vehicle back. Heather was great. She provided excellent service and attention to my issues. More

Oil change Service took longer than I expected.. close to two hours for an oil change. Hope the service will be quicker in the future. This was my first oil chan Service took longer than I expected.. close to two hours for an oil change. Hope the service will be quicker in the future. This was my first oil change so maybe they had to do a little more. More

Manager Chauncey and GM Tom Reed were awesome Tom did everything he promised and literally alleviated my stress. I had great help wit Chauncey also. Steve helped a lit although I looked fo Tom did everything he promised and literally alleviated my stress. I had great help wit Chauncey also. Steve helped a lit although I looked foolish after speaking with the town Clerk in NH that he nor Brandon followed up on their respective promises to call her. More

Great Service Very Helpful and relatable. Got me the right car for the right price without showing me different types of vehicles. Will recommend to friends. Thank Very Helpful and relatable. Got me the right car for the right price without showing me different types of vehicles. Will recommend to friends. Thanks More

Amazing service department Finally was able to get my key fob made for the car I purchased in August I was there at 7 AM this past Thursday December 20 got to say I was first on Finally was able to get my key fob made for the car I purchased in August I was there at 7 AM this past Thursday December 20 got to say I was first one there they took me right in . Only took 45 minutes everybody there great to talk to .they took care of Right away Soon as the door opened . Even got to talk to the mechanic everybody was friendly and they know were talking abou. I can’t wait to take my car back to get it oil change. I wish I remember the gentleman‘s name that I talk to in the beginning but he was awesome Please tell them thank you More

Terrible service no call backs or updates Tried to purchase a car and was told that all the damage on the car would repaired and never got repaired. Was never called back after i left numerou Tried to purchase a car and was told that all the damage on the car would repaired and never got repaired. Was never called back after i left numerous messages. More