
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Oil change and recalls on my Ram 1500 Had a great experience with the service center on my first oil change and the two recalls on my truck. Look forward to have future service on my truck Had a great experience with the service center on my first oil change and the two recalls on my truck. Look forward to have future service on my truck. More
Awesome service I worked with Heather the second time around after having to bring my vehicle back. Heather was great. She provided excellent service and attention to I worked with Heather the second time around after having to bring my vehicle back. Heather was great. She provided excellent service and attention to my issues. More
Oil change Service took longer than I expected.. close to two hours for an oil change. Hope the service will be quicker in the future. This was my first oil chan Service took longer than I expected.. close to two hours for an oil change. Hope the service will be quicker in the future. This was my first oil change so maybe they had to do a little more. More
Manager Chauncey and GM Tom Reed were awesome Tom did everything he promised and literally alleviated my stress. I had great help wit Chauncey also. Steve helped a lit although I looked fo Tom did everything he promised and literally alleviated my stress. I had great help wit Chauncey also. Steve helped a lit although I looked foolish after speaking with the town Clerk in NH that he nor Brandon followed up on their respective promises to call her. More
Great Service Very Helpful and relatable. Got me the right car for the right price without showing me different types of vehicles. Will recommend to friends. Thank Very Helpful and relatable. Got me the right car for the right price without showing me different types of vehicles. Will recommend to friends. Thanks More
Amazing service department Finally was able to get my key fob made for the car I purchased in August I was there at 7 AM this past Thursday December 20 got to say I was first on Finally was able to get my key fob made for the car I purchased in August I was there at 7 AM this past Thursday December 20 got to say I was first one there they took me right in . Only took 45 minutes everybody there great to talk to .they took care of Right away Soon as the door opened . Even got to talk to the mechanic everybody was friendly and they know were talking abou. I can’t wait to take my car back to get it oil change. I wish I remember the gentleman‘s name that I talk to in the beginning but he was awesome Please tell them thank you More
Terrible service no call backs or updates Tried to purchase a car and was told that all the damage on the car would repaired and never got repaired. Was never called back after i left numerou Tried to purchase a car and was told that all the damage on the car would repaired and never got repaired. Was never called back after i left numerous messages. More
Good choice When we came in it was about 530 in the evening and knew exactly what we wanted. The sales man (Nick Singh) took us over to the GMC lot to get the Jee When we came in it was about 530 in the evening and knew exactly what we wanted. The sales man (Nick Singh) took us over to the GMC lot to get the Jeep. We drove it back to the Dodge lot and started the paperwork. Of course it was late when we left, I had to return the next day. I was to pick up ALL the paperwork then, but actually felt rushed out and did not get any of my paperwork and flash drive from the sale. I call Nick when I got home he said he would get on it. When I did receive the paperwork not all of it was there. I still would like ALL the paperwork pertaining to contract that i signed and flash drive. More
Great Service I always bring my car to get serviced here. Heather is always helpful and friendly. Heather listens to any concerns I have in regards to my car, and t I always bring my car to get serviced here. Heather is always helpful and friendly. Heather listens to any concerns I have in regards to my car, and tries to get the car looked at/ fixed immediately. More
Oil Change I came in for an oil change at 2:15 and did not leave until 4:20... I was one of 3 others in the waiting room that had been waiting on a simple oil ch I came in for an oil change at 2:15 and did not leave until 4:20... I was one of 3 others in the waiting room that had been waiting on a simple oil change for over 2 hours... the “express oil lane” is advertised as being fast and dependable but I quickly found out that it was falsely advertised. Although I was compensated for my wait with a discount, I left there questioning if they even changed my oil or if they just told me they did to get me out of there. I will not be returning to this dealership for an oil change ever again after speaking to multiple other dissatisfied customers in the waiting room. More