
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Great experience Malik was so helpful and friendly! He definitely knew what he was talking about and made sure I made the right decision. I would recommend anyone to g Malik was so helpful and friendly! He definitely knew what he was talking about and made sure I made the right decision. I would recommend anyone to go to the dealership and ask for him! More
Quick oil change I went in for a quick oil change. Everyone was helpful and polite. I saw the young lady that sold me my car and she was pleasant and remembered me. Th I went in for a quick oil change. Everyone was helpful and polite. I saw the young lady that sold me my car and she was pleasant and remembered me. They even brought me to the back to advise me on damage on my tire. No pressure sale for me to buy another one from them either. That's great! More
Even though it took a month everything worked Branden worked hard to get my car fixed and worked hard to get me back in my car. I was worried for a minute cause it took a month and the warranty co Branden worked hard to get my car fixed and worked hard to get me back in my car. I was worried for a minute cause it took a month and the warranty company gave me the run around but Branden and staff reassured that I they would take car of my car More
Great service in a short amount of time on a Saturday. Will be back for all other service needs. Thank you Rick Hendricks service center. service in a short amount of time on a Saturday. Will be back for all other service needs. Thank you Rick Hendricks service center. More
NOT a Good Experience Rather than perform the requested service, the primary focus of this effort was to up-sell me on additional repairs. I came in for a headlamp bulb rep Rather than perform the requested service, the primary focus of this effort was to up-sell me on additional repairs. I came in for a headlamp bulb replacement and oil change, as a result of the aforementioned issue, it turned into a five-hour ordeal. Adding insult to injury is the fact that I later discovered that they hadn’t even replaced the bulb! I had a similar experience here before, so I believe this is systemic with this service department. I typically couple my vehicle purchases to service quality, so they’ve managed to kill both of those birds with one stone. UNACCEPTABLE.... More
Fast service Service reps are knowledgeable and easy to work with! I always use the express lane and no issues with getting my truck back in a timely manner Service reps are knowledgeable and easy to work with! I always use the express lane and no issues with getting my truck back in a timely manner More
Service Review Set appointment time. Promptly serviced, Shuttled me back to my office. Service work was done promptly and time estimated for completion was met / ex Set appointment time. Promptly serviced, Shuttled me back to my office. Service work was done promptly and time estimated for completion was met / exceeded. Very pleased More
Car sold to me is worthless Purchased a brand new challenger and after 4 hours of owning the car the radio quit working, took it to the dealer and after looking at it said it was Purchased a brand new challenger and after 4 hours of owning the car the radio quit working, took it to the dealer and after looking at it said it was fixed and the very next day the radio quit working again so here it is a week into owning a brand new car and I can’t even enjoy it because it’s at the dealership still More
Highly recommended!! Marquell is the best salesman I’ve ever seen!! If I want to buy another Jeep for my next vehicle, he is the one I would call. Really appreciate it!! Marquell is the best salesman I’ve ever seen!! If I want to buy another Jeep for my next vehicle, he is the one I would call. Really appreciate it!! More
Horrible I would rather eat a bowl of romaine lettuce for every meal of the day for the rest of my life than have to visit this dealership ever again. I would rather eat a bowl of romaine lettuce for every meal of the day for the rest of my life than have to visit this dealership ever again. More