Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,571 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 6,571 reviews
November 28, 2018
Best in the business...and I get around. Best, fastest and easiest truck buying experience I’ve had in over 20 years! From the sales staff to the management and especially the finance team, Best, fastest and easiest truck buying experience I’ve had in over 20 years! From the sales staff to the management and especially the finance team, I felt valued and my time was as important to them as it is to me. More
by DW762
Verified CustomerEmployees Worked With
Veronica Love, Todd Reed, STEVE OSTROVICH, RICHARD PANNONE, CHAUNCEY DENTON
November 28, 2018
Very nice and they give time to the customer They are to friendlies and try to help for the best desicion ¡!! They have all information with them ,and bring to the customer .helpers all time. They are to friendlies and try to help for the best desicion ¡!! They have all information with them ,and bring to the customer .helpers all time. More
by CHI67KISS
Employees Worked With
STEVE OSTROVICH, RICHARD PANNONE
November 27, 2018
I had some issues with my Jeep Patriot I had some issues with my vehicle, I great customer service with Miss Heather in the technician department she was a great help and excellent customer I had some issues with my vehicle, I great customer service with Miss Heather in the technician department she was a great help and excellent customer services and very caring person, the everyone who owe dodge vehicle I would recommend Miss Heather for an outstanding job and her great customer services and she know a lot about her job, she is my number hero at dodge in Duluth Georgia. More
by mrthomas2228
Employees Worked With
Heather
November 27, 2018
Time well Spent Had a pretty great experience at the dealership went with the idea of getting something cheaper with less mileage. Although I wasn’t able to get somet Had a pretty great experience at the dealership went with the idea of getting something cheaper with less mileage. Although I wasn’t able to get something technically cheaper because of being a little behind on my trade in, I was able to get everything else I wanted which made paying a little more worth it. My salesman was Benjamin Lee and overall genuine and great guy! Drove up to get the Jeep that I wanted from Rick Hendrik in Duluth and brought it back for me to purchase. More
by TREVJAMESL
Employees Worked With
Benjamin Lee, Mayor, & Kwanzi
November 27, 2018
Damn good Feeling I came in just wanting to talk but after the remarkable service I received from Allan and the postive attitude from Mayor It was a privilege to buy my I came in just wanting to talk but after the remarkable service I received from Allan and the postive attitude from Mayor It was a privilege to buy my 1st truck here I am very pleased with This Opportunity More
by JGEESKI56
Employees Worked With
Allan mag mayor ayodele
November 26, 2018
Exhausted and Disappointed I purchased a brand new car worth almost $50k and it’s been trouble since the day I got it! Rims and Tires that were on the car are not compatible wit I purchased a brand new car worth almost $50k and it’s been trouble since the day I got it! Rims and Tires that were on the car are not compatible with my car. Sensor ... Wiring .... Rims... Tires... either way I am sad that I’ve been treated the way that I have. I’ll NEVER again purchase another car from this dealership. More
by TYONNAHENRY
Employees Worked With
Darrell Wilson, CHAUNCEY DENTON
November 26, 2018
Repair Workers don’t cooperate well at all. Said car would be ready way before it was. Did not update on how car was doing. Could not reach workers at all. D Workers don’t cooperate well at all. Said car would be ready way before it was. Did not update on how car was doing. Could not reach workers at all. Drove off lot and immediately had another thing wrong with it. A lot fixed up on car which was good but experience was absolutely horrible More
by carguy
Employees Worked With
Brandon
November 25, 2018
Warranty Service The entire process took 5 week to get transmission replaced. I don't blame them because the replacement transmission was bad-until i got the correct s The entire process took 5 week to get transmission replaced. I don't blame them because the replacement transmission was bad-until i got the correct service adviser(Heather) who was proactive the car sat for a week before anything was done. I have had no issues with them in the past and go out of my wife to use them.....They did give me a loaner so i can't complain too much.... More
by tdunn6
Employees Worked With
Kratky, Heather-she's great and does a super job, Darrell Wilson
November 25, 2018
Great service I had a great experience from start to finish. Everyone I spoke with was very friendly & helpful. I initially went to get an oil change & tire rotatio I had a great experience from start to finish. Everyone I spoke with was very friendly & helpful. I initially went to get an oil change & tire rotation, but they found I needed to replace a fluid & filter as well. I appreciated that they were very descriptive (sent me photos), honest & up front about everything. I would definitely recommend & will be going back for future servicing needs. More
by mischelle328
Employees Worked With
Denise
November 25, 2018
Great service! Heather always provides great service! She is very professional and gets me in and out as quickly as she can. I will definitely be back! Heather always provides great service! She is very professional and gets me in and out as quickly as she can. I will definitely be back! More
by BECCABOO529
Employees Worked With
Heather Kratky
