Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Great service Although I only came in for my free oil change. They were very helpful and explained what they found when they did the multi point inspection in great Although I only came in for my free oil change. They were very helpful and explained what they found when they did the multi point inspection in great detail and made sure I understood why it was recommended. More

Nice friendly people It took a while but worked with nice friendly people who try to get you a good vehicle at a good rate. It was a long night but was worth it. It took a while but worked with nice friendly people who try to get you a good vehicle at a good rate. It was a long night but was worth it. More

Great Service Service advisor Heather was terrific and very knowledgeable made you feel like a n old customer instead of a new one. Would recommend her to anyone go Service advisor Heather was terrific and very knowledgeable made you feel like a n old customer instead of a new one. Would recommend her to anyone going to you for service. More

A team of people with a deep commitment for customer sati I experienced a team of people committed to customer satisfaction. Initially, things weren’t quite settled. But Brion and Christopher worked with McDa I experienced a team of people committed to customer satisfaction. Initially, things weren’t quite settled. But Brion and Christopher worked with McDaniel to close the deal. Chauncey Denton is a superior manager, second to none. Thanks for a very pleasant sales experience ending. More

Great ending to a not so great start! I’m a new customer to your service center. I scheduled a appointment but when I arrived I was told my car would be service a hour and half later. I ex I’m a new customer to your service center. I scheduled a appointment but when I arrived I was told my car would be service a hour and half later. I explained to the young lady that helped me that was not going to work for me seeing that I scheduled my appointment at the set time so I can get in and out. After all I was coming in for a oil change. I found her response to be quite rude based on her telling me there were 5 other cars that got there before me, what do I expect. For a brief moment we went back and forth about having a scheduled appointment time. I advised I was I leaving because I didn’t have the time to wait. She told me to hold on cane back and confirmed my car was going to be service now. When I saw the guy that was taking my car in was ALi from another dealership I had been to in the past I was SO EXCITED. Ali provide the best customer service. He make sure he explain in detail what is needed and what was done. I trust what ever he tell me my car need it truly need it. I’m so happy he’s working at this location and because of Ali I will definitely return for future service needs and if I decide to buy another dodge or Jeep I will buy with you guys. Great customer service is a must for me to do business with someone. I work to hard for my money to patronize a business that can’t provide great service. What one can’t or won’t do someone else will. Would’ve given 5 stars if my experience started off great thanks to Ali I’ll be back. More

Awesome experience. I went into the dealership with little to no expectations and walked away with a brand new car. Great team of people at Rick Hendrick in Duluth. I went into the dealership with little to no expectations and walked away with a brand new car. Great team of people at Rick Hendrick in Duluth. More

2018 Jeep Compass I arrive at the dealership and was introduced to Felipe Ortiz who was very knowledgeable on the vehicle and it features that I was interested in. Fel I arrive at the dealership and was introduced to Felipe Ortiz who was very knowledgeable on the vehicle and it features that I was interested in. Felipe Ortiz and the finance team work really hard to get me a deal that I was comfortable with. Felipe Ortiz Has also stayed in contact with me on how to make sure that everything was still going great with the vehicle. More