Back

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

Directions

By Type

Showing 6,571 reviews

November 01, 2018

Oil change The staff here r very courteous n helpful.I will b back for service again.I recommend dealership to my friends that own Jeeps.Thanks for taking good c More

by lcsmooth14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lcsmooth14, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM Duluth.

November 01, 2018

Confusing New car had 60 mikes on it - not disclosed to me! No returned phone calls, kept getting offered cars I didn’t want despite stating color choice. Mi More

by BTSHEEHAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICHARD PANNONE
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Btsheehan, thanks for your praise and kind comments about our team.

October 31, 2018

Good customer service Service was good and in great customer service standards , I would tell people about this dealership and this location for customer service and sales More

by GEMINIBEAUTIFUL73@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Luna
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Geminibeautiful73@gmail.com, we appreciate your honest feedback, as we are always looking for ways to improve.

October 31, 2018

Great Fast Service Had to get vehicle serviced for factory recall airbag. Made an appointment and when arrived, I had another appointment that morning and requested if More

by LostAviator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lostaviator, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2018

The best car buying experience ever The staff were very kind and understanding. They weren't pushy or demanding they gave me time to make up my mind with absolutely no pressure at all. T More

by laronlablu620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos luma, mayor ayodele
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Laronlablu620, we are so happy to read such a great review about Hendrick Chrysler Dodge Jeep RAM Duluth!

October 31, 2018

The best in North Georgia This dealership gave me the best deal! They were great to work with. They worked fast. This was one of the best experiences I’ve ever had. Highly reco More

by adamstrawser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikeea , STEVE OSTROVICH
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Adamstrawser, it's experiences like yours that really keep us motivated! Thank you again for leaving us this response!

October 30, 2018

Unexpected Game Changer! Long story short, we came to the lot to browse the used section and left with a 2018 SXT Blacktop Durango GT. Kneico was a sales ninja and introduced More

by Rubymom82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels, McDaniel
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Rubymom82, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM Duluth with Kneico. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here with us!!

Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Rubymom82, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM Duluth with Kneico. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here with us!!

Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Rubymom82, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM Duluth with Kneico. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here with us!!

October 30, 2018

Unfortunately not the best. Very untrustworthy as far as mechanics and management of the service department. Several visits and several incidents to complain about to only have More

by ledarianscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cam Laskowski, Darrell Wilson
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Ledarianscott, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (678) 369-6704 so we can work towards a resolution.

October 30, 2018

Best team and experience! Sharon was great and very caring. She took ownership of our team and worked closely with Steve to help us find the perfect vehicle replacement. Hone More

by CWEBB3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester, STEVE OSTROVICH
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Cwebb3000, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Duluth. Thank you, and have a fantastic day!

October 29, 2018

Service Great job! Everyone was nice and friendly and helped out! The service was also great and they explained everything in great detail on what needed to More

by Lasharona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
...
606
...