
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Maintenance (oil change) . . . I went in for an oil change and had to wait 90 mins because the service department decided to fix a recall item with my Dodge (just a heads up a . . . I went in for an oil change and had to wait 90 mins because the service department decided to fix a recall item with my Dodge (just a heads up anytime more is being done than asked - I was late getting back to work due to the delay) More
Lance is my Guy! He is always thorough and extremely helpful. I always request Lance. Thank you for always saving me money.and adding value. Keep up the great work! He is always thorough and extremely helpful. I always request Lance. Thank you for always saving me money.and adding value. Keep up the great work! More
Outstanding Hands down, Heather in service is what everyone else should strive to be more like. She was on top of and kept in touch with having my Jeep SRT8 long- Hands down, Heather in service is what everyone else should strive to be more like. She was on top of and kept in touch with having my Jeep SRT8 long-term serviced. I'm not sure if there is upward movement because she loves what she does but definitely need to hook her up with a pay raise for going above and beyond what is probably expected of your employees. More
They suck and deserve a 0 rating they lie and don’t have morals or integrity worst car buying experience and would rather my car break down than trust the service department they lie and don’t have morals or integrity worst car buying experience and would rather my car break down than trust the service department More
Best customer service Good customer service and friendly. I really appreciated what they did to my car. Just want to say thanks to Heather Kratky. I hope next time I’ll bri Good customer service and friendly. I really appreciated what they did to my car. Just want to say thanks to Heather Kratky. I hope next time I’ll bring my car I will see her again. Thank you!!! More
Upset They can not seem to fix my issue and this has been going on for years! THE SAME PART IS ALWAYS BREAKING! It’s so infuriating and they have no answers They can not seem to fix my issue and this has been going on for years! THE SAME PART IS ALWAYS BREAKING! It’s so infuriating and they have no answers for me. More
Hands free module Experience was great. Heather was very helpful and was able to get me a car while mine was in service. Very pleased with everything and will be back. Experience was great. Heather was very helpful and was able to get me a car while mine was in service. Very pleased with everything and will be back. More
Jim in Tucker Excellent service. Made appointment and the Service Tech was waiting for m when I arrived. A quick In and Out. Cannot ask for more from any dealer. Excellent service. Made appointment and the Service Tech was waiting for m when I arrived. A quick In and Out. Cannot ask for more from any dealer. More
Used Vehicle Purchase Malik was great to work with. He was attentive, knowledgeable, and inviting. When it came time to negotiate, Richard was friendly and patient. I have Malik was great to work with. He was attentive, knowledgeable, and inviting. When it came time to negotiate, Richard was friendly and patient. I have dealt with many salesmen that lie or manipulate to try and steal every last cent they can get. The Hendrick team was the kind of professionals any customer could feel comfortable working with. More
Great Erick Nunez was beyond amazing. He picked the perfect car for me and my kids. I couldn't have asked for a better sales rep to work with. His attitude, Erick Nunez was beyond amazing. He picked the perfect car for me and my kids. I couldn't have asked for a better sales rep to work with. His attitude, the way he carries himself and just his natural energy is amazing! More