Back

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,567 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

Directions

By Type

Showing 6,567 reviews

October 28, 2018

Maintenance (oil change) . . . I went in for an oil change and had to wait 90 mins because the service department decided to fix a recall item with my Dodge (just a heads up a More

by Largefather007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember any names , Darrell Wilson
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Largefather007! We're so happy we were able to help you out!

October 27, 2018

Lance is my Guy! He is always thorough and extremely helpful. I always request Lance. Thank you for always saving me money.and adding value. Keep up the great work! More

by grlpwr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Grlpwr1, thank you for your kind review; we are happy to pass along your comments to Lance here at Hendrick Chrysler Dodge Jeep RAM Duluth!

October 27, 2018

Outstanding Hands down, Heather in service is what everyone else should strive to be more like. She was on top of and kept in touch with having my Jeep SRT8 long- More

by IONIZD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather,
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Ionizd, thank you so much for your positive comments about Heather at Hendrick Chrysler Dodge Jeep RAM Duluth!

October 27, 2018

They suck and deserve a 0 rating they lie and don’t have morals or integrity worst car buying experience and would rather my car break down than trust the service department More

by MIALONMOM
Recommend Dealer
No
Employees Worked With
Cam , Todd Reed
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We are disappointed to hear that you did not have a more positive experience with us at Hendrick Chrysler Dodge Jeep RAM Duluth. If you are willing to give us another chance, please contact us at (678) 369-6704 so we can understand your situation better in order to try and turn your experience around. Thank you, Hendrick Chrysler Dodge Jeep RAM Duluth

October 27, 2018

Best customer service Good customer service and friendly. I really appreciated what they did to my car. Just want to say thanks to Heather Kratky. I hope next time I’ll bri More

by BERNASAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bernasao, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Hendrick Chrysler Dodge Jeep RAM Duluth

October 26, 2018

Upset They can not seem to fix my issue and this has been going on for years! THE SAME PART IS ALWAYS BREAKING! It’s so infuriating and they have no answers More

by omarsabrina7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Omarsabrina7, we regret to hear that you had this experience with us. If you are willing to give us another chance, please reach out to us at (678) 369-6704 to speak to our manager directly.

October 26, 2018

Hands free module Experience was great. Heather was very helpful and was able to get me a car while mine was in service. Very pleased with everything and will be back. More

by echavis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Echavis1, we're glad you had such a wonderful experience with us!

October 26, 2018

Jim in Tucker Excellent service. Made appointment and the Service Tech was waiting for m when I arrived. A quick In and Out. Cannot ask for more from any dealer. More

by jrfacts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden in Service
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jrfacts, we are glad we could help! We hope to see you soon!

October 25, 2018

Used Vehicle Purchase Malik was great to work with. He was attentive, knowledgeable, and inviting. When it came time to negotiate, Richard was friendly and patient. I have More

by SEVARDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Farmer, RICHARD PANNONE
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Sevardd, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM Duluth!

October 25, 2018

Great Erick Nunez was beyond amazing. He picked the perfect car for me and my kids. I couldn't have asked for a better sales rep to work with. His attitude, More

by shaesmithy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Shaesmithy13, thank you for sharing your positive experience!

...
607
...