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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

October 29, 2018

Service Great job! Everyone was nice and friendly and helped out! The service was also great and they explained everything in great detail on what needed to More

by Lasharona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
October 29, 2018

Best Experience I have purchased a lot of cars, a LOT. This was hands down the best experience I have ever had with a dealership!! I would not hesitate to recommend f More

by CHIP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brion Moore
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Chip! We're so happy we were able to help you out! We look forward to your next visit! Take care!

October 28, 2018

Best service Rich and Tanja provided amazing service. They made sure we left the store exactly how I was picturing my Jeep. So happy I made the hour drive! I’ll de More

by melissa.bh92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanja Dickerson, RICHARD PANNONE
October 28, 2018

I love the way they treat me I love it I will definitely recommend this dealership excellent experience if I need another car I will come over to the same dealer. Thanks More

by CILIAA76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember the name
October 28, 2018

Maintenance (oil change) . . . I went in for an oil change and had to wait 90 mins because the service department decided to fix a recall item with my Dodge (just a heads up a More

by Largefather007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember any names , Darrell Wilson
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Largefather007! We're so happy we were able to help you out!

October 27, 2018

Lance is my Guy! He is always thorough and extremely helpful. I always request Lance. Thank you for always saving me money.and adding value. Keep up the great work! More

by grlpwr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Grlpwr1, thank you for your kind review; we are happy to pass along your comments to Lance here at Hendrick Chrysler Dodge Jeep RAM Duluth!

October 27, 2018

Outstanding Hands down, Heather in service is what everyone else should strive to be more like. She was on top of and kept in touch with having my Jeep SRT8 long- More

by IONIZD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather,
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Ionizd, thank you so much for your positive comments about Heather at Hendrick Chrysler Dodge Jeep RAM Duluth!

October 27, 2018

They suck and deserve a 0 rating they lie and don’t have morals or integrity worst car buying experience and would rather my car break down than trust the service department More

by MIALONMOM
Recommend Dealer
No
Employees Worked With
Cam , Todd Reed
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We are disappointed to hear that you did not have a more positive experience with us at Hendrick Chrysler Dodge Jeep RAM Duluth. If you are willing to give us another chance, please contact us at (678) 369-6704 so we can understand your situation better in order to try and turn your experience around. Thank you, Hendrick Chrysler Dodge Jeep RAM Duluth

October 27, 2018

Best customer service Good customer service and friendly. I really appreciated what they did to my car. Just want to say thanks to Heather Kratky. I hope next time I’ll bri More

by BERNASAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bernasao, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Hendrick Chrysler Dodge Jeep RAM Duluth

October 26, 2018

Upset They can not seem to fix my issue and this has been going on for years! THE SAME PART IS ALWAYS BREAKING! It’s so infuriating and they have no answers More

by omarsabrina7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Omarsabrina7, we regret to hear that you had this experience with us. If you are willing to give us another chance, please reach out to us at (678) 369-6704 to speak to our manager directly.

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