Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Wonderful and stress free experience. Nothing but praise My salesperson was Tanya. She was knowledgeable, warm, genuine, and made us feel like we were dealing with family/friends. She was kind and answered e My salesperson was Tanya. She was knowledgeable, warm, genuine, and made us feel like we were dealing with family/friends. She was kind and answered every question. She was not afraid to consult her coworkers for confirmation and additional knowledge. She was relatable and I felt as though she had my best interest at heart. During a somewhat stressful time, she eased the stresses of making the right decision in assuring me and my family that they “had our back” and were not just pushing a sale. I would recommd Tanya and the Hendrick team to ANY and ALL of my family, friends, and acquaintences. Best experience I’ve had buying a vehicle. Thank you Tanya and Rich the Hendrick team! I can’t thank you all enough! More

Recall Brake Issue Met Heather and she was very courteous and knowledgeable. The experience was very smooth and she explained in more detail about the recall on the Jee Met Heather and she was very courteous and knowledgeable. The experience was very smooth and she explained in more detail about the recall on the Jeep Cherokee. Arranged for a shuttle as well. More

From the time I drove in to the time I left I was on my lunch break. When I arrived Branden advised it would be a 1hr wait I began to panic a little but still I choose to stay. I was literally i I was on my lunch break. When I arrived Branden advised it would be a 1hr wait I began to panic a little but still I choose to stay. I was literally in and out in 25 mins. Thank you so much Branden you are greatly appreciated!!!! More

Outstanding service We had a wonder experience with Tanja Dickerson. She was diligent and so helpful in finding the right car for my daughter. She went way beyond traditi We had a wonder experience with Tanja Dickerson. She was diligent and so helpful in finding the right car for my daughter. She went way beyond traditional customer service for us and made us feel welcome and comfortable at all stages of our purchase. More

My experience is always amazing there I would recommend anyone there. Service is great. The people are very nice. I always come in the morning and the coffee is very good I would recommend anyone there. Service is great. The people are very nice. I always come in the morning and the coffee is very good More

Worst Car Buying Experience Ever!!!!! I bought a 2019 Ram 1500the sales team is all over the place I had theee sales associates that I worked with. I only had the key I was using when I c I bought a 2019 Ram 1500the sales team is all over the place I had theee sales associates that I worked with. I only had the key I was using when I came to trade my truck in and they only gave me one key to my new truck until I came back with the other. 2 weeks after purchasing my brand new truck the check engine light comes on and I brought the vehicle in to be check. First off I spent 65k on a vehicle and they gave me the smallest base model loner they could possible give, secondly after my truck sat in the service department for town and after being promised it will priority because it was brand new they did not touch it for two days. I came in after two days and hey told me a part would need to be ordered and they could not fix the truck at that time. I took my truck and I will be taking it to another dealer. It has now been close to a month and they have not paid off my trade in and I am getting calls daily from my previous bank about the vehicle. Rick Hendricks Chrysler of Duluth needs to tighten up as it is like a Circus in there with kids running around trying to sell cars. The customer service is terrible however the last young man that helped me was pleasant and that is the only reason they get one star. More

Excellent Great experience. Everybody in this dealership was very helpful and the deal I have in my new car is excellent. They work with me and in the end, ever Great experience. Everybody in this dealership was very helpful and the deal I have in my new car is excellent. They work with me and in the end, everyone was happy! More

Speaker issues on the mend Brand new Jeep with some speaker issues. The team was great for taking a look at it and making sure that things were done in a timely manner. Brand new Jeep with some speaker issues. The team was great for taking a look at it and making sure that things were done in a timely manner. More