Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Seamless service with a genuine smile This dealership is amazing. Heather, our service advisor is caring, compassionate and highly knowledgeable. I trust her to tell me what's needed then This dealership is amazing. Heather, our service advisor is caring, compassionate and highly knowledgeable. I trust her to tell me what's needed then take care of it. More

Happy in Jeep People in every department were attentive and responsive. I am extremely happy with this purchase. Nothing feels like a Jeep. Thank you for working wi People in every department were attentive and responsive. I am extremely happy with this purchase. Nothing feels like a Jeep. Thank you for working with us to get into the best vehicle possible! This was my second purchase from Rick Hendrick. When the day comes that I need another vehicle, I will be back. More

Entire experience was wonderful Except for finance manager. He put me in a very uncomfortable position guilting me into a service plan I did not want. He pressured me for 20 minutes. Except for finance manager. He put me in a very uncomfortable position guilting me into a service plan I did not want. He pressured me for 20 minutes. This put my payment way over my comfort level and I told him that! Now I am dreading my car payment due to the added cost of a maintenance plan I did not want. More

Great Experience The salesman Knecio and his managers were great to work with. I was able to get the vehicle I wanted. I would purchase another vehicle from Rick Hen The salesman Knecio and his managers were great to work with. I was able to get the vehicle I wanted. I would purchase another vehicle from Rick Hendrick Chrysler Dodge Jeep RAM. More

Had a great alignment Super great service fast service in and out in under the estimated time I was quoted plus the tech even asked me to drive my vehicle to double check w Super great service fast service in and out in under the estimated time I was quoted plus the tech even asked me to drive my vehicle to double check with me to make sure it was driving the way I expected my vehicle to drive. More

Pleasant Experienced staff. No gimmicks. I would refer anyone in the market for a car to visit. This is the 2nd vehicle I have purchased from them. Experienced staff. No gimmicks. I would refer anyone in the market for a car to visit. This is the 2nd vehicle I have purchased from them. More

Great customer service They took really good care of me they made sure I got the car I wanted and it did not take all day customer service was great They took really good care of me they made sure I got the car I wanted and it did not take all day customer service was great More

Very happy My sales person was Jackson he got me into the car I wanted , I was very excited to get my Jeep and happy to be apart of the Jeep family now 😁 , the My sales person was Jackson he got me into the car I wanted , I was very excited to get my Jeep and happy to be apart of the Jeep family now 😁 , the other staff members were all very pleasant and very welcoming thanks again ?? More

Not happy! The dealership did not give me a spare key when I left. I had no idea that the car would only start with the FOB. The fob fell off my ring and left th The dealership did not give me a spare key when I left. I had no idea that the car would only start with the FOB. The fob fell off my ring and left the key inside attached (It should not have fallen off. The latch is recessed and has the be pushed to one side.) leaving my brand new car stranded in a parking lot. Two days later after a nasty email threatening to call Dodge they brought me a key. (The young salesman did what he could). I still don’t have a second key and they expect me to pay for it! It was obviously defective to just fall off on its own! I have carried my wife’s car fob and my own around for years without them coming apart. Be careful! Once the deal is done your on your own! The car was also poorly detailed. Streaks all over it and something all over the inner windshield. Saw the windshield after I left but didn’t see the crappy interior and outer detail till the next morning. More

Great experience Nick was easy to work with. Helped me leave with the car I wanted. Rich came in and help close the deal. I appreciate their work and competitive prici Nick was easy to work with. Helped me leave with the car I wanted. Rich came in and help close the deal. I appreciate their work and competitive pricing. More