Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Richard was very helpful getting fast and courteous service Courteous service every time I visit.Gets me in and out fast tells me about service work preformed on my truck and next visit maintenance needed. Courteous service every time I visit.Gets me in and out fast tells me about service work preformed on my truck and next visit maintenance needed. More

Vey detail concern the service of the car. I gave the rating of 5 star because the about the concern and safety and the and how to keep the car healthy. Keep up the good work. I gave the rating of 5 star because the about the concern and safety and the and how to keep the car healthy. Keep up the good work. More

2018 Chrysler 300 Call center F. sales people B, Finance guy A+, interest rate F-, total time there.. 2:45pm till 6:15pm, Car Nice! Refinance in my near future. Onl Call center F. sales people B, Finance guy A+, interest rate F-, total time there.. 2:45pm till 6:15pm, Car Nice! Refinance in my near future. Online it says "save 1.5 hours off your time at the dealership, fill this credit app out now," so I did. Get there credit hasn't even been pulled yet. This was a huge issue because when the call center set the appointment up with me I wanted to make sure I was approved before I drove all the way out there ATLANTA TRAFFIC :(, I was assured I had 36 banks willing to work with me with no money down, but when I got there....nope, long story short they found a bank to finance me 21% interest, with really high payments... Normally I would pass but am in need of a vehicle badly, and i did drive all the way out there. My sales guy was cool, but green, very green, he did have a lot of support from fellow employees, and a good kid in general. Sales manager really cool guy, Had his guys back, The time I spent there was quite ridiculous, especially after I supposedly filled out everything online, beware of the call center, worst part about this experience, don't trust what they tell you. The best part about my experience was the finance guy, he was laid back, very efficient (fast) kind and friendly. Although my overall experience wasn't great. I did get approved when I wasn't sure I could, I did leave with a car, but need to refinance quickly, It did take forever, that really sucked. But at the end of the day, they did what they said they could do. Did I mention I need to refinance quick!? Best Regards to all of you Anthony Veller More

A happy and no-haggle experience! I was greeted with a smile and pleasant atmosphere. Nick was engaging and efficient with helping me finalize my first car purchase. Time well spent. I was greeted with a smile and pleasant atmosphere. Nick was engaging and efficient with helping me finalize my first car purchase. Time well spent. More

Recalls My visit was excellent. Heather Kratky took care of my needs while waiting on my truck and kept me informed the whole time. Thanks again My visit was excellent. Heather Kratky took care of my needs while waiting on my truck and kept me informed the whole time. Thanks again More

Poor service Your service told me if I didn't like the services I was getting to my car to another dealer Darrell Wilson. I have had nothing but poor service every Your service told me if I didn't like the services I was getting to my car to another dealer Darrell Wilson. I have had nothing but poor service every time I bring my Chrysler 300. It's confusion on what I purchase upon delivery of the car. Every time I visit l leave upset because something not right with my car . I told three weeks ago my car needed a new back up camera and I yet to receive a call back about it. Base on my experience with the duluth I would not recommend or do busy there anymore More

Terrific customer service Kenneth did a great job of recommending the appropriate services and kept me apprised of the status. Terrific experience and I would recommend to oth Kenneth did a great job of recommending the appropriate services and kept me apprised of the status. Terrific experience and I would recommend to others. More

Great with few glitches throughout the process. I was met with a sincere welcome and was introduced to Meridith as the salesperson that would work with me. She listen to what I had to say about the I was met with a sincere welcome and was introduced to Meridith as the salesperson that would work with me. She listen to what I had to say about the vehicle that I was interested. Maybe, it was more about the features. The vehicle with the features was not available within a 1000 miles radius. I was introduced to the new car manager and we ordered that vehicle. A Ram 1500 Limited and it is turning heads every where I go.. The most common comment I get is: " That is one mean truck." May hat is off to the business manager for seeking a good loan based upon what was presented from the credit institution. I still believe it to be too high based upon my rating from what one credit bureau of over 700. Look forward to meeting the service personnel to assist in keeping my truck in tip top condition. More