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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,567 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 6,567 reviews
July 29, 2018
Mistake on paperwork Gave me a tax credit that I wasn’t allowed and called 30 days after wanting $245.00 to cover their mistake!! Called corporate and they handled it for Gave me a tax credit that I wasn’t allowed and called 30 days after wanting $245.00 to cover their mistake!! Called corporate and they handled it for me More
by MBEVANS12345
Verified CustomerEmployees Worked With
McDaniels but Sharon Hester was very helpful
July 28, 2018
Repetative Poor Experiences We have brought our vehicle to the service department and had multiple poor experiences on multiple trips. We will no longer use the service departmen We have brought our vehicle to the service department and had multiple poor experiences on multiple trips. We will no longer use the service department and will seek out other dealerships for our future needs and purchases. Example: this survey arriving in our email when we haven’t used your company in over 60days- email surveys should not take this long to arrive, especially when at our last visit I expressed our frustration for the less than appropriate interactions with your service department staff. More
by AA
Employees Worked With
The female who sat at the second desk in the service dept office area on Thur May 17
July 28, 2018
Extremely professional Got everything that I hoped and they do go the extra mile to satisfy your experience with them Allan Magallanes is one of the most professional client Got everything that I hoped and they do go the extra mile to satisfy your experience with them Allan Magallanes is one of the most professional client advisors I have ever worked with More
by FERENCBODROGI
Employees Worked With
Allan Magallanes, Jennifer Gomez
July 28, 2018
2019 Jeep Lease Eric Nunez was very helpful throughout the entie process.. He delivered the car to my house as promised. I love my new Jeep Grand Cherokee. Eric Nunez was very helpful throughout the entie process.. He delivered the car to my house as promised. I love my new Jeep Grand Cherokee. More
by JIMEASTON88
Employees Worked With
Eric Nunez, RICHARD PANNONE
July 27, 2018
a great experience sharon was a great help and a good sales woman she stayed in contact and help through every step of the process into getting my new car sharon was a great help and a good sales woman she stayed in contact and help through every step of the process into getting my new car More
by JMURRAY4596
Employees Worked With
sharon hester
July 27, 2018
Cool!!! Service was fast with Good spirit from the attendant..I can't remember his name..but was very nice..very convenient. Gave good advice also.i recommend Service was fast with Good spirit from the attendant..I can't remember his name..but was very nice..very convenient. Gave good advice also.i recommend keeping him in his position or better More
by erekscales9
Employees Worked With
Jarred..and the big cuban guy!!!, CHAUNCEY DENTON
July 27, 2018
Remarkable Professional and efficient staff. Very helpful and informative. Great service. Everyone was nice and helpful. I always use this dealership because of Professional and efficient staff. Very helpful and informative. Great service. Everyone was nice and helpful. I always use this dealership because of how fast I am able to get out even without an appointment. More
by travian.s360
Employees Worked With
Kraky
July 27, 2018
Oil change Everyone was very courteous , my visit for my oil change was taken care of in a good time and the service employee was very kind and attentive. Everyone was very courteous , my visit for my oil change was taken care of in a good time and the service employee was very kind and attentive. More
by aprilndrwd
Employees Worked With
Lance Chapin
July 27, 2018
Excellent Sales person, Nick Singh, took the time to listen to my needs and helped me pick out the vehicle I wanted AND in my favorite color. Sales person, Nick Singh, took the time to listen to my needs and helped me pick out the vehicle I wanted AND in my favorite color. More
by FVILLAREAL7979
Employees Worked With
Nick Singh
July 26, 2018
"Quality" The quality of care and service was beyond what I have experienced before. They were courtesy, friendly and efficent. I did have a specific car that I The quality of care and service was beyond what I have experienced before. They were courtesy, friendly and efficent. I did have a specific car that I wanted, all I knew is that I wanted a car. I was asked what I would like in a car, I told Mark Gosling and he got me what I asked for and I am VERY happy! I had to take my car back to the service department and even in that department I was given the best customer service by Heather Kratky. Rick hendercks Chrysler has shown me the best customer experience from the sales department to the service department. I will not be changing dealerships for anyone or anything. Thank You Rick Hendericks Chrysler Team "Duluth" More
by LADYSPARTAN123
Employees Worked With
Mark Gosling, Heather Kratky
