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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

Overview
Reviews
Vehicles
4.6
6,572 Reviews
Call Dealership (678) 369-6704
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2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

September 08, 2022

The staff here was awesome thank you to Nay Kim For helping me get my new awesome car!!! More

by zjavarius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nay Kim, Allan Magallanes, Erick Nunez
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Sep 11, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Congrats on the new car! Please let us know how we an help out in the future!

September 06, 2022

Brady Sullivan was on point. Not so happy about the dealership practices on holds though. More

by patred22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Sullivan
Report | Print
Sep 11, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Patrick! We would love to speak with you and see what we could do to change and get better. Please give us a call @ 770-495-6100, Hope to hear from you soon!

Oct 04, 2022 -

patred22 responded

I put a $1000 hold on a Jeep. Was told by a sales manager that it was not available the day I came in. As I was buying the Jeep I purchased I saw the EXACT Jeep I put a hold on being sold to someone else. Additionally I originally asked for one of the White (cheaper) Willy's I saw on your website and was told they were not available when a white one was also sold that same afternoon. So lied to twice and upsold the Jeep I am in? Not a way to treat veterans at all.

September 05, 2022

Prices are posted on various websites and their own that do NOT match the true price they expect you to pay. Where the prices ARE posted they are highly misrepresented. I was contacted quickly when I initia More

by jcx4
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Shamica Abbott, Josie Lora, Sam Whang
Report | Print
Sep 12, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We are so sorry to have made you feel that way! Please give us a call @ 770-495-61000 so we can see if there is a resolution for this issue!

September 05, 2022

Nay Kim was so great and make sure y’all go see her. Great time More

by Javier_rd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes
Report | Print
Sep 12, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nay is the bomb! Thank you so much for the great review!

September 04, 2022

They really worked things out to help me get what I needed it fast and always with a smile 😃 thank you More

by Isaiasvigil27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Justin Woods
Report | Print
Sep 06, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as quick and efficient as possible while also giving a great customer service experience!

September 04, 2022

My experience at Rick Hendrick Jeep was excellent. Thank you for your time and guidance. More

by Shonda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Perrion
Report | Print
Sep 06, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We are so happy to hear how great of a job Jon did! Thank you so much for your business and congrats on the new car!

September 04, 2022

The dealership sells you items that are not in your car, total deception. service is unconventional and un organized. Alter your car without authorization while installing purchased accessories. As Dodge More

by investone
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Jorsling, Janice Curry
Report | Print
September 02, 2022

This was a great experience from transitioning from a Jeep Wrangler to Jeep Gladiator! Rashad Tarr provided a positions experience. More

by ksmith4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Tarr
Report | Print
Sep 05, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Rashad is such an amazing person to work with and we count our blessings every day! Please let us know how we can help out in the future!

September 01, 2022

Hit up Jon for a car. Highly recommend talking to him if you need a car. Hell take care of you More

by tranjimmy057
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Sep 11, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jon is the bomb.om! We look forward to taking care of you for the many years to come!

September 01, 2022

I had a pleasant, no-nonsense, experience with professionals who know there products and met my expectations. More

by lsears1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hawthorne
Report | Print
Sep 06, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We like to keep things as easy as possible at all times! Thank you for appreciating that, we look forward to helping you for the many years to come!

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