Back

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

Directions

By Type

Showing 6,572 reviews

August 10, 2022

Staff was extremely helpful and professional during my car buying process, specifically Brady, Matt, and Mark. More

by Zach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Brady Sullivan, Matt Mazza
Aug 18, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much Zach! Appreciate you giving us the opportunity to help you get into your dream car!

August 09, 2022

Worst service experience of my life! !!! I initially brought my 2017 Jeep in for some transmission issues. Eric in the service department informed me that its actually an electrical is More

by freefranklee1
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Eric Chavez
Aug 17, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

I am extremely sorry you feel this way Preston! That is never our intention and if you could please reach out to us maybe we can come up with a resolution together! You can reach us anytime @ 770-495-6100. My name is Taylor and I hope to hear from you soon!

August 07, 2022

Very professional and did a fantastic job of answering all of the questions we had about the vehicle we were interested in before we even went to the dealership. Very through about going over all of the More

by n_godfrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Aug 17, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Sharon has a ton of product knowledge! She impresses us everyday with it. Glad to hear you had a great experience we will see you soon!

August 07, 2022

Very professional and knowledgeable. Thank you for taking the time to make it a pleasant experience. More

by Jason M.
Recommend Dealer
Yes
Employees Worked With
Brady Sullivan
Aug 17, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

And thank you for your business Jason! Have a great week and we will see you soon!

August 06, 2022

Everyone there did a fantastic job! It’s much appreciated. Brady & McDaniel were very helpful & professional. Excellent dealership all the way around. 👍 More

by oscarscotts111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Sullivan
Aug 18, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

That's awesome to hear Oscar! Thank you so much for the great recommendation and we look forward to seeing you in the future!

August 06, 2022

Just purchased my first car and the experience was amazing! Everyone in the dealership was so friendly and helpful. Special thank you to Danny Whang and Bailey Jenkins for explaining everything so tho More

by rose814
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Sharon Hester, Danny Whang
Aug 17, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Congrats on your first car! That's a huge deal and we are so happy you chose us to experience that with!

August 05, 2022

My check engine light came on for the second time on a low mileage car. The manager stated they fixed my vehicle take it home and the light will go off and it hasn’t. My emission was never done and now I More

by NARIEGENT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark and someone over him , Sharon Hester
Aug 06, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! My name is Taylor and i would love to help with this issue! Please give me a call @ 770-495-6100. Hope to hear from you soon!

August 03, 2022

Everyone that I dealt with was pleasant and helpful. I liked the family like cheer that the employees do one buys a car. That was very interesting. The technology upgrade in paperwork was excellent. No More

by CLYVETTEDANIELS11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Mark Jorsling, Angel Licea, Donny Wilson, Omar Chabolla
Aug 17, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Glad to hear you had a great experience, Clyvette. We always strive to give everyone the best car buying experience and be ahead of the game. Thank you so much for sharing.

August 03, 2022

Great customer service! I had a wonderful experience. They'll try to accommodate all your needs. More

by michellebolton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Singh
Aug 17, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you for sharing, Michelle. We definitely do try to be accommodating and we're happy to hear you're satisfied!!

August 02, 2022

Love the car I got from there but didn't love my representation or who the whole process was handled. The sales team was very pushy and tried to speed up everything. They weren't friendly or overly More

by cartermiller80
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Fereria, Erick Nunez, Matt Mazza
Aug 17, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

I'm glad to hear you at least had a great experience with Angel but i would love to hear about the rest of your experience and see if there is anything we can to make this easier for you! Please give me a call @ 770-495-6100. My name is Taylor!

...
69
...