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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

June 02, 2022

My technician that I saw was amazing. He was able to squeeze me in and he did not have to do that. He went above and beyond! More

by brookethomas16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jun 03, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lance is the man! Thank you so much Brooke!

June 02, 2022

Initial visit to purchase truck was fine. But service after the sell Has been terrible. More

by jererig
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Jun 08, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! Please give us a call @ 770-495-6100 to help! We never want you to feel like your business is not appreciated. My name is Taylor Stewart and I would love to help.

June 02, 2022

Eric Chavez is very professional and polite. He was very knowledgeable about my ram truck . I would 100% recommend both Eric and this dealership! More

by chhs15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese, Montae Williams, Ashton Faircloth
Jun 08, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Eric is the man! Thank you so much for your recommendation!

June 01, 2022

Very pleasant and knowledgeable staff. Everyone went out of their way to be helpful and friendly. Would highly recommend this business to others!!! More

by fwoods599
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Fereira, Brady Sullivan, Eric Chavez
Jun 08, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Angel has a ton of product knowledge already and it shows! Thank you so much for giving him the chance to earn your business Frank!

June 01, 2022

Was a great experience n good service . recommended anyone to y'all n will return More

by DDAISE34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Sullivan
Jun 08, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for your reccomendation!

June 01, 2022

En el área de ventas un 8 en el área de servicio un 2 pésimo trabajo de parabrisas y todavía estoy esperando que me lo repongan More

by MARTINHERNANDEZR10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Chavez
Jun 02, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Please give us a call to see how we can help resolve your issue! 770-495-6100. My name is Taylor Stewart and i would love to help.

June 01, 2022

Horrible, slow, untrustworthy, not reliable, not dependable, just overall not a good experience for me as a customer y’all have to do better More

by calvin1.jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson, Lance Chapin
Jun 03, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hey Calvin! Please give us a call @ 770-495-6100 so we help out! My name is Taylor, talk to you soon!

June 01, 2022

Eric Chavez was nice to work with. They were quick with the service I needed More

by lehoehn278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Jun 03, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Being quick is very important! Thank you so much for giving us the opportunity to earn your business!

June 01, 2022

Vehicle was brought to you for repair. You diagnosed it and did not repair. We returned and showed the repair was necessary and you finally did it. This took a month. Upon return for yet More

by Anthony.Telenta
Recommend Dealer
No
Employees Worked With
Lance Chapin
Jun 03, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Anthony! I'm sorry to hear this happened and would love to figure out a way to resolve it. Please give us a call @ 770-495-6100. My name is Taylor, Hope to hear from you soon.

Jun 03, 2022 -

Anthony.Telenta responded

Nothing we need now... we finally have the vehicle after 8 months in your service/collision center... Feel free to contact us directly should you require any additional information...

June 01, 2022

Amaizing And excelent service thanks for your time and patience ,we are happy to be customer More

by COCO821.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Licea
Jun 08, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

And we are very happy to have you as a customer! Please let us know how we can assist in the future!

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