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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

May 27, 2022

Cerca de mi casa muy atentos a prestar el servicio con citas próximas y si I tentaron resolver mi daño More

by Carlos bonilla
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
May 29, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help in the future!

May 27, 2022

Great service provided. Took a lot longer than expected but the work was completed. During pick up an issue arose and a tech whose name began with a D came and fixed the gas More

by MRSLENNOX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Aleshia Kincade, Montae Williams, Ashton Faircloth
May 29, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help in the future!

May 26, 2022

Had my Jeep for 2 weeks. When I dropped off said 5 day turn around. Never called me to update status or to inform a part was not in for my recall. Horrible communication an More

by gabrielveras1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Darrell Wilson, Lance Chapin, Matt Otis, Ashton Faircloth
May 28, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100. Thank you and I hope to hear from you soon

May 26, 2022

I brought my ram truck in for service I was greeted explaining everything about all the services filled out my paperwork showing to the waiting area I had a great experience a Rick Hendrick Dodge Chry More

by DAVIDHARRIS714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
May 28, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help in the future!

May 26, 2022

He was very professional and explained everything correctly. He also let me know of what’s next’s. More

by kevinmukoma02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Eric Chavez
May 28, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help in the future!

May 26, 2022

Best Service by Lance Chapman. . Promptly provided service and friendly. Best customer. FIVE STAR SERVICE.. More

by rokwon99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
May 28, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help in the future!

May 26, 2022

Le dije que algo malo tenia mi carro, no mitaron y se termino de romper la pieza o ello la rompieron More

by rvalero1
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Eric Chavez
May 28, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100. Thank you and I hope to hear from you soon

May 25, 2022

Need to appreciate new clients no matter of there back ground or color. Once u buy the call they really don't car about u. More

by RobertJackson23.rj@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Whang
May 27, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

May 25, 2022

Josie and the whole buying experience was AWESOME! !!!! Extremely patient and went the extra mile. More

by jenessa.carlton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Lora, Mark Jorsling
May 26, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 25, 2022

This weeks experience was quick and easy. My car was returned in a timely manner. But once again it would be great if the service agent provided or at least questioned if we needed a ride to More

by williamsmrrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Faircloth
May 26, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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