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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

May 15, 2022

Very unprofessional diagnostics and lousy customer service. Called a Mopar remanufacture motor "a junk yard engine." More

by autoclinic360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Reed, Matt Otis, Montae Williams
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

May 15, 2022

The overall experience I had was horrible from wait times to customer service my sealesman Brandon was excellent More

by devin.cooper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt in Fiance 1star, STEVE OSTROVICH, Steve Ostrovich, Angel Licea, Matt Otis, Brandon Hawthorne
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

May 14, 2022

The guys always take great care of me. Dropped off at the last minute, I was offered a rental. Asked for a couple extra things done and they did it quickly. Always happy with the service I More

by CLIFFSINON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Darrell Wilson, Lance Chapin, Matt Otis, Montae Williams
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 14, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth is an amazing Auto Dealership. The service department staff is very professional and courteous . More

by williamholloman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Aleshia Kincade, Montae Williams
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 14, 2022

The staff was extremely welcome knowledgeable and helpful, my family and I left happy with the vehicle of our choice More

by Jazmjn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Kneico Daniels
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 14, 2022

Very professional, customer service driven. Exceeds expectations. Highly dedicated to best performance for any automobile needs. Friendly! More

by cdalton71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 14, 2022

Bad service, bad customer service. Repugnant service advisors and service manager. not responsible for their actions, broke down my truck and didn’t fix it, I had to pay for them to fi More

by javi001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Otis, Montae Williams
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

May 13, 2022

It was clean the drink machine was out of order the popcorn machine was out of order but your salesman were great love Gerardo More

by watsonvickie1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Hernandez
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 13, 2022

Eric Chavez took good care of me. . he recommended a 3 for 1 service to save me couple hundred dollars on my next service..!! More

by cellcoop44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 13, 2022

I waited for 5 hours for an oil change and tire rotation when i was told it would take an hour and a half. I decided to go see what’s going on and my car is just sitting on the side and no one came to tell More

by csimmons1522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

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