Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Great service, and it was a pretty fast process. There was no confusion at all. There was no confusion at all. More

Customer service is very concerned about taking care of the needs and issues of your customers the needs and issues of your customers More

Service department has extremely professional staff and technicians. They are efficient and very helpful during the service appointments. The service is consistent from check-in to checkout with helpful ch technicians. They are efficient and very helpful during the service appointments. The service is consistent from check-in to checkout with helpful checkpoints in-between. More

Communication,I purchased a vehicle,it needed to be serviced and I was told that I would be contacted the following day for an update. Never received a call for 5 days so I call leave a message no retu serviced and I was told that I would be contacted the following day for an update. Never received a call for 5 days so I call leave a message no return call. Call back the next day finally talked to someone and they say they will call me with an update the next day still waiting. They are quick to try and sale but no follow up More

Had a coupon from mailing 3 oil changes for 70. 00$ would not honor after taking car in for service bait and switch dishonest people 00$ would not honor after taking car in for service bait and switch dishonest people More

Price wasn’t bad, I received a fair trade in allowance, my salesperson was nice; however communication was absolutely terrible with the managers and my sales person. I can’t emphasize that enough. My truck my salesperson was nice; however communication was absolutely terrible with the managers and my sales person. I can’t emphasize that enough. My truck arrived with a broken head light that is not attached to the vehicle so it shakes when I drive so I have to get that fixed, they didn’t check the taillights either as I have missing bulbs. The radio has no sound coming from the speakers and a local dealership had to order the part which is taking three weeks. All of these issues were present when the truck was delivered to me. Overall just not happy with the horrible communication from the dealership as a whole or that I purchased such an expensive truck with so many issues. Still very unhappy with my experience. More

I schedule an appointment for you guys to diagnose and fix a problem with the pneumatic lift system. I dropped it off and left it with you for a week while I was out of town. When I got back, you had done fix a problem with the pneumatic lift system. I dropped it off and left it with you for a week while I was out of town. When I got back, you had done nothing except change the oil and rotate the tires. Totally inexcusable. I felt blown off. This is the second time that I brought the car to you with that problem. The first time you couldn’t get to it either. I will never come back! Nice people but terrible service! More

They are definitely scam artist,, they don’t care about the customers at all.. only wanna sale a car the customers at all.. only wanna sale a car More

My service rep was the best! I hadn’t had a good experience in the past but he restored my faith in your company. I hadn’t had a good experience in the past but he restored my faith in your company. More

Kept my car for 4 weeks. Did not offer a program car , everything was over priced , asked for estimate on brakes they said $2400. Went to another store it was $375 per axle Did not offer a program car , everything was over priced , asked for estimate on brakes they said $2400. Went to another store it was $375 per axle. Kept getting put on the back burner More