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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

May 08, 2022

From beginning to end I was not given information concerning my repairs on my car, unless I called and inquired myself. They had my car for about 15 days. I felt I was a very low priority on their r More

by Susan Mills-Jones
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ashton Faircloth
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

May 08, 2022

Great fast techs explained everything and provided great recommendations for additional services and car care and exactly what was going to happen to my car More

by allanteejoquin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 08, 2022

This has to be the best dealership in town. I’m convinced that the customer service here is the absolute best in Gwinnett. More

by acarter770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 08, 2022

The service person listen to my concerns and did not try to up-sale me. Awesome More

by Mill1090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 08, 2022

Even if my order is late, I have great relationship with the associates of the dealership especially with Brondon. He's very polite and respectful. More

by eliasketo98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Whang, Brandon Hawthorne
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 07, 2022

I wanted to trade my rt hemi challenger in for a sxt challenger with lower paymens. They made it happen. I got exactly that!! I And I drove off in a 2022 brand new challenger. Relieved!! Thks to the dod More

by SHAKESHA.KINCHEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaih Montgomery , Mark Jorsling, Taylor Stewart, Donny Wilson
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 07, 2022

Me. Janice was simply amazing she made my experience great & worth it. Very patient & nice. More

by tempsettroyal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Curry
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 06, 2022

Dropped my van off for diagnostics to find out why the battery was dying. Took them eight days to look at it. Then went to pick it up and they hadn't reassembled it so had to go back again. Then they c More

by rogeroblackwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Chavez, Ashton Faircloth
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

May 06, 2022

They got to vehicle immediately and got me back on the road. Thank you Rick Hendricks More

by kwjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 05, 2022

the service is amazing and the workers are very polite and i felt very important More

by FLORESA3690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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