Back

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

Directions

By Type

Showing 6,568 reviews

May 01, 2022

It is very good to buy in this place, they serve you very well, they are excellent people, personally, I recommend that you come and buy your cars here More

by LEOBERMUDEZ19
Customer Service
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes, Angel Licea, Gerardo Hernandez
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 01, 2022

Dropped off my vehicle on a Wednesday evening for an apt on Thursday morning. It was a week later before it made it into the shop. Should’ve been notified they were that far behind and re-scheduled . More

by WALLACE64
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lance Chapin, Bobby Reese
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

May 20, 2022 -

WALLACE64 responded

Hey Taylor, I have been taken care of and hopefully any future appointments will be a better experience. There’s just some things I think you guys need to work on in the service area. Feel free to give me a call if you would like to hear my suggestions.

May 01, 2022

Outstanding customer service done in a timely fashion! Friendly and knowledgeable advisors who care about sending the customers away happy. More

by ridethewaves53
Customer Service
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade, Brandon Hawthorne, Montae Williams
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 01, 2022

It’s always a pleasure to deal with the service personnel at Hendrick ram, they are very polite and the whole process couldn’t be easier More

by DORSEY.SEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese, Montae Williams, Ashton Faircloth
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 01, 2022

Excellent service thank you for everything Great people really happy for the service Thank you More

by juliocgonzaleslopez626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese, Montae Williams, Ashton Faircloth
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 30, 2022

Their customer service was awesomely on point! I'll be going back for my service needs! More

by AUDREYP18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 30, 2022

They were helpful without being pushy. Our salesman listened to our reasons for shopping, and he was able to find a truck that met our needs, including budget. More

by JEAN.DELASHMIT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacques (sales), McDaniel (finance)
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

Jun 01, 2022 -

JEAN.DELASHMIT responded

We were a little disappointed to not receive the second key that had been listed in the initial offering. Also, even though the truck was a Certified Preowned vehicle and had gone through a long list of check-points, I was surprised that the emissions testing was not included in that process. Otherwise, a good experience overall.

April 30, 2022

Very friendly customer service. It was quick and easy and even made me laugh definitely made a friend that day. More

by oscarmedina12052001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 30, 2022

We took the car to multiple places before You but you weee able to find the issue More

by hilldaleconsulting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 30, 2022

Friendly and helpful. Help me get in a car when I was going through a lot! More

by BROOKIEY88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Angel Licea
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

...
96
...