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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

April 30, 2022

Excellent service clean dealer ship very friendly sales people. The general manger is excellent individual More

by ATF
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Nick Singh, Sharon Hester
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 30, 2022

Great customer service and always helpful. I would highly recommend buying your next vehicle here. More

by MOTIS03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ostrovich, Sharon Hester, Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese, Montae Williams, Ashton Faircloth
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 30, 2022

todos muy atentos y serviciales en especial Eric chavez, 5 puntos a Eric chavez por su amabilidad More

by yudislay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Otis, Eric Chavez
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 30, 2022

Took our Jeep in for service. Got a quote with work that overlapped and asked the service rep if there was a reduction in price due to over lapping labor. Stated no that that was More

by jchapps2000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Ostrovich, Erick Nunez, Kneico Daniels, Nick Singh, Angel Licea, Gerardo Hernandez, Brady Sullivan, Matt Mazza, Janice Curry, Eric Chavez
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 29, 2022

Very happy with the customer service didn’t think I’d be able to get the car I wanted but they worked hard at getting me a good deal based off my credit and I love my new 22 Challenger More

by blackwallstreet7154
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Ortiz, Kneico Daniels
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 29, 2022

My sales person Gerardo was excellent. He kept me updated every step of the way on my new vehicle. More

by javoncoe18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Hernandez
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 29, 2022

They are very helpful and determine to get you what YOU want as a car More

by lakishacottman46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 29, 2022

It was a great experience! !! Very nice and polite. It made buying a truck easy! More

by Joe Duplechin
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Janice Curry
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 29, 2022

Could have done a better job with communication. I ended up having to keep my rental longer than expected and now my car is shaking when it reaches a certain speed. I guess I will get new tire and a More

by donaldrivers76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 29, 2022

I had 2 appointments for my new trucks oil change but there are still no filters in stock. I need to get someone to look at that screen glitching ! More

by oleg3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

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