Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

Overview
Reviews
Vehicles
4.6
6,568 Reviews
Call Dealership (678) 369-6704
View Awards

2473 Pleasant Hill Rd

Duluth, GA

30096

Directions

By Type

Showing 6,568 reviews

April 29, 2022

Rick Hendrick CDJR went above and beyond to get me back on the road - I’ll be coming back. More

by will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Otis, Montae Williams
Report | Print
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 28, 2022

Vehicle was not serviced as it should have been prior to me purchasing transmission flush More

by Jcthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron McLean/Durham,N. Carolina
Report | Print
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 28, 2022

Everything with the car buying experience is good, with the exception of it’s been a week and I still do not have my car that I bought More

by shaneo48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Tarr
Report | Print
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 28, 2022

They sold me a vehicle with a Rt and 2 recalls on it. Then didn't want to fix the problem until I called corporate and another dealership got involved More

by CHARL62488
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Felipe Ortiz
Report | Print
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 28, 2022

Very pleased with service and professionalism of Erick and Gerardo! Extremely satisfied. Will recommend 100%! More

by Claudia Mejia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Gerardo Hernandez
Report | Print
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 28, 2022

Angel Licea is always the constant. Never over promises never under delivers. Is not afraid to give you facts and not afraid to lose a deal. #CarPro More

by anjelxavier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Licea, Eric Chavez
Report | Print
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 28, 2022

Advisor was prompt and professional. Service was completely quickly. Unfortunately tires were not balanced well. Experiencing vibration today. Scheduled another service to correct next M More

by arwork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Faircloth
Report | Print
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 28, 2022

The dealership was fast and clean. The mechanic did a 360 inspection. Mr. Chavez was extremely nice. More

by lwashington1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Report | Print
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 28, 2022

2 1/2 hours for an oil change an tire rotation seem a little bit much with an appointment in the express oil lane. More

by feickbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Faircloth
Report | Print
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 28, 2022

Got all the work done in about an hour without an appointment. Thank you Lance! More

by Cheryl N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Matt Otis
Report | Print
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

1
...
97
98
99
...
657