Rick Hendrick City Chevrolet
Charlotte, NC
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1,306 Reviews of Rick Hendrick City Chevrolet
Brandon Bullock assisted me with purchasing my new vehicle for the second time in 10 years. I came in and he already had a vehicle selected which included everything I asked for. The process was quick vehicle for the second time in 10 years. I came in and he already had a vehicle selected which included everything I asked for. The process was quick and easy and I’m completely satisfied. More
I got help from Reynaldo Gomez and Allen Foresca and they are just the best! Helpfull, responsive and fun to work with! I highly recommend them for your next purchase! are just the best! Helpfull, responsive and fun to work with! I highly recommend them for your next purchase! More
My experience purchasing my vehicle at City Chevrolet truly felt less like a transaction and more like being welcomed into a family. From the very beginning, Luis made everything feel personal, comfor truly felt less like a transaction and more like being welcomed into a family. From the very beginning, Luis made everything feel personal, comfortable, and genuine. He didn’t treat me like just another customer, he treated me like someone he truly wanted to help. My situation was a little unusual, but Luis never made it feel complicated or stressful. Instead, he listened closely, understood exactly what I wanted, and worked hard to make it happen. The personalized touches, the consistent check-ins, and the way he went above and beyond to meet my needs meant so much. He exceeded every expectation I had for customer service and truly put me first to make sure I drove away in the vehicle I desired. He was the highlight of this experience for me. His dedication and heart for people really stood out. Justin and Lucas also made the process feel smooth and welcoming. Their communication was professional, clear, and honest every step of the way. There was no confusion, no pressure, just respectful conversations and straightforward answers. The negotiation process was completely no-hassle. It felt fair, transparent, and stress-free, which made a huge difference. I never once felt pushed, only supported. I also want to specifically highlight Brandon for how he worked along side all of these guys and me on the financial side. He was so down to earth that I never knew he was a manager throughout the entire process. Eventually, we discussed my budget, he didn’t dismiss it or try to push me beyond what I was comfortable with. Instead, he genuinely listened and offered to match my budget to the out the door price. That meant everything to me. He took the time to structure the numbers so they aligned with what I needed, ensuring there were no surprises and no added stress. It felt like he was advocating for me, not just closing a deal. That level of care, flexibility, and transparency made the entire experience feel honest and family oriented, reinforcing that I was truly valued throughout the process. When it came time to finalize everything, Omar made the paperwork process efficient and seamless. What we agreed to is exactly what I paid. The final price matched the agreement with no surprises. That level of transparency built real trust. Before I drove off, Aaron took the time to walk me through the technology, and features of my vehicle. He set my apps and accounts on my phone. He was incredibly knowledgeable about automobiles and explained everything in a way that was easy to understand. His tech tutorial was thorough, patient, and reassuring. He made sure I felt confident and comfortable before leaving the lot. Because of my personal time constraints, my purchase took several days to complete, but the team never made me feel rushed. Instead, they worked around my availability with patience and understanding. Luis went the extra mile by sending me personalized videos of different vehicles, highlighting features he knew I would care about and walking me through options step by step. Even when I couldn’t physically be there, I still felt fully involved in the process. His flexibility and willingness to accommodate my schedule truly made the experience feel thoughtful, convenient, and centered around me. He is truly an Amazing person. Overall, the entire team, Luis, Justin, Lucas, Brandon, Omar, and Aaron, worked together in a way that felt unified and family-oriented. I left not only happy with my purchase, but genuinely grateful for the experience. If you’re looking for a dealership where you’re treated with respect, honesty, and care, City Chevrolet is the place to go. By the way, I forget to mention that my family drove two vehicles off the lot during this experience. Way to go, Luis!! More
We had a fantastic experience at City Chevrolet with Collin. He’s incredibly knowledgeable about the various Chevy models and was very helpful explaining to us the different trim options, answering all Collin. He’s incredibly knowledgeable about the various Chevy models and was very helpful explaining to us the different trim options, answering all our questions, and taking us through the purchasing process. Would absolutely work with him again! More
Jay Wilkerson said he could make something happen even tho other dealerships said no he said yes and he got me in my family car and was honest from the start tho other dealerships said no he said yes and he got me in my family car and was honest from the start More
10/10 recommend! Easiest and best customer experience. Mark is the one to see! He got me into a new equinox fast and affordable! Easiest and best customer experience. Mark is the one to see! He got me into a new equinox fast and affordable! More







