
Rick Hendrick City Chevrolet
Charlotte, NC
Filter Reviews by Keyword
By Type
1,113 Reviews of Rick Hendrick City Chevrolet
This is a great service dept. The nicest team of service folks. I appreciate the attention to my service needs, from the time I made the appointment to the completed job. The nicest team of service folks. I appreciate the attention to my service needs, from the time I made the appointment to the completed job. More
I had a great experience with Johnathan. He went above and beyond for us. From the beginning he was very friendly and professional making the whole process smooth and stress free. He took th He went above and beyond for us. From the beginning he was very friendly and professional making the whole process smooth and stress free. He took the time to answer all my questions and explained everything clearly. More
We did end up purchasing the car we wanted here, so the outcome was fine. The beginning process overall was smooth enough. That said, the "negotiation" experience left us very uneasy and disappointed. D outcome was fine. The beginning process overall was smooth enough. That said, the "negotiation" experience left us very uneasy and disappointed. During the discussion, the manager mentioned the dealership was “only making $200 profit” on the car, but shortly after came down $600 on the price. That inconsistency erased our confidence in the honesty of what was being presented. It wasn’t about wanting a rock-bottom deal, it was about wanting straightforward honest communication. The salesperson we worked with was fine, but the management approach took away from what could have been a much more positive experience. We left with a car that was at an ok price, but felt a bit taken. More