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Rick Hendrick City Chevrolet

Charlotte, NC

4.9
1,589 Reviews

5101 E Independence Blvd

Charlotte, NC

28212

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1,589 Reviews of Rick Hendrick City Chevrolet

November 02, 2026

Always a great experience when I deal with these folks at City Chevrolet. They always treat me like family and are always fair. No games, no hassle, no wondering if I’m getting taken advantage of. Great crew More

by bcoan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Snyder, Jason Wick and Hiram Lowery
Nov 03, 2026 -

Rick Hendrick City Chevrolet responded

--Thank you for your comments. We truly appreciate your choosing Rick Hendrick City Chevrolet and thank you for rating us 5 stars! We'd love it if you would also kindly take a moment to review us on Edmunds, Cars.com and Yelp. Thanks! Crystal Eudy--Guest Services Representative

October 31, 2026

Had a 7:30 appointment first in line at 9am car still parked in lot ask for keys back went to jiffy lube More

by Disappointment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t get his name
Nov 03, 2026 -

Rick Hendrick City Chevrolet responded

Thank you for your comments. We're so sorry to hear that your service took longer than expected. Typically we quote around 2 hours for an oil change with an appointment. Please know that your time and business are important to us. Please let us know if we can be of further service. Thanks. Crystal Eudy

October 29, 2026

Excellent service and the time to receive my vehicle was outstanding, thank you for your dedication to the customer. More

by bx1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 30, 2026 -

Rick Hendrick City Chevrolet responded

bx1906--Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! We're here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

October 29, 2026

This is an outstanding dealership who I can count on For great advice, using my same Service Advisor each time and the high-quality of work done on my vehicles by the same service technician who knows my ve More

by bob.bartlett1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saverio and Jeremy the best!
Oct 30, 2026 -

Rick Hendrick City Chevrolet responded

Bob--Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! We're here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

October 28, 2026

I went in expecting the usual dealership runaround, and walked out with a Jeep Wagoneer and a huge smile. From the moment I walked in, the team treated me like a person, not a quota. No pressure, no games, More

by Iainriddle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Moldovan
Nov 01, 2026 -

Rick Hendrick City Chevrolet responded

Iain--Thank you for your comments. We truly appreciate your choosing Rick Hendrick City Chevrolet. We're here if you need anything along the way. Thanks! Crystal Eudy--Guest Services Representative

October 27, 2026

Excellent car buying experience! Scott Moore and his team were fantastic throughout the process. Very responsive to emails and informative to all my questions. Top Notch. More

by Redcon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Moore, Nick Stanislawski, Ray Farris
Oct 30, 2026 -

Rick Hendrick City Chevrolet responded

Redcon--Thank you for your comments. We truly appreciate your choosing Rick Hendrick City Chevrolet and thank you for rating us 5 stars! Thank you also for recognizing Scott on a job well-done. We'd love it if you would also kindly take a moment to review us and your sales team on Edmunds, Cars.com and Yelp. Thanks! Crystal Eudy--Guest Services Representative

October 25, 2026

Great customer service with a clean dealership and great communication. Also had extensive inventory on the lot. More

by Christopher.m.greene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak
Oct 26, 2026 -

Rick Hendrick City Chevrolet responded

Christopher--Thank you for your comments. We truly appreciate your choosing Rick Hendrick City Chevrolet and thank you for rating us 5 stars! We'd love it if you would also kindly take a moment to review us on Edmunds, Cars.com and Yelp. Thanks! Crystal Eudy--Guest Services Representative

October 21, 2026

Tim provided excellent customer service and made sure I was comfortable with my decision. I truly appreciate his honesty and professionalism. I highly recommend asking for Tim if you’re looking to purchase More

by ahmed elgharawy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 21, 2026 -

Rick Hendrick City Chevrolet responded

Ahmed--Thank you for your comments. We truly appreciate your choosing Rick Hendrick City Chevrolet and thank you for rating us 5 stars! Thank you also for recognizing Tim on a job well-done. We'd love it if you would also kindly take a moment to review us and Tim on Edmunds and Yelp. Thanks! Crystal Eudy--Guest Services Representative

October 19, 2026

Absolutely phenomenal experience from start to finish! I’ve spent the last 3ish months looking for a vehicle for my wife and gave Anthony Robinson a call among probably 10+ dealers nationwide while sea More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Robinson
Oct 19, 2026 -

Rick Hendrick City Chevrolet responded

Thank you for your comments. We truly appreciate your choosing Rick Hendrick City Chevrolet and thank you for rating us 5 stars! Thank you also for recognizing Anthony on a job well-done. We'd love it if you would also kindly take a moment to review us and Anthony on Edmunds and Yelp Thanks! Crystal Eudy--Guest Services Representative

October 19, 2026

Excellent service overall. I am very pleased with the outcome of my purchase of Chevy Colorado. More

by wheelcr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and Scott
Oct 19, 2026 -

Rick Hendrick City Chevrolet responded

Thank you for your comments. We truly appreciate your choosing Rick Hendrick City Chevrolet and thank you for rating us 5 stars! We'd love it if you would also kindly take a moment to review us on Edmunds, and Yelp. Thanks! Crystal Eudy--Guest Services Representative

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