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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.3
432 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 432 reviews

January 03, 2020

Great buying experience! Process was very smooth, the employees knew the product very well. I would recommend Rick Hendrick Dodge for anyone interested in purchasing a car. More

by Dawn
Recommend Dealer
Yes
Employees Worked With
Jon Taylor, Brittany Frasier
Jan 04, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the great review, Dawn! We are happy to know that you enjoyed a smooth and easy experience. Let us know if there is anything else we can help you with. We look forward to working with you again!

December 19, 2019

Top notch service from a great group of people Had a very pleasant experience ... again ... at the Rick Hendrick Dodge on Savannah Hwy. Granted, it was just an oil change but the service manager, More

by DieHardNYYFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah White
Dec 20, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We enjoyed your visit. Thank you for choosing us when needing assistance with your automotive needs. You can always count on receiving exceptional customer service when you visit. Have a great day and visit again soon.

December 17, 2019

The Sales and Finance department are run by humble, helpful and very nice people. I felt they had my best interest at heart. I went in a bit skeptical but left a fan. More

by Erreh
Recommend Dealer
Yes
Employees Worked With
Jonathan Karampelas, Serena both five stars. , Jon Taylor
Dec 18, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Erreh, thank you for the great feedback! We are so happy to know our team has given you excellent service. We hope to see you again!

November 29, 2019

I just moved to SC. Was pleased with the service provided . Will definitely be back. Everyone that I encountered was friendly and very helpful. Thanks. More

by Sam730
Recommend Dealer
Yes
Employees Worked With
James Marsciano, Mindy Mullison, Bill Fee
Nov 29, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We are delighted to learn of your satisfaction. Thank you so much for sharing. We look forward to working with you again and welcome you back, Sam!

November 13, 2019

A disaster from beginning to end One of the worst experiences I have ever had with a dealership. Bump 'above MSRP" stickers on every Jeep, internet pricing is a total joke. After a More

by Ian Lister
Customer Service
Recommend Dealer
No
Employees Worked With
Serena Gossett, Tony Kemp, Bobby Wallace, Chris Allen
Nov 14, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Ian Lister, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact Bobby Wallace, General manager, 704-363-6900.

November 11, 2019

I would like to thank you for getting my Pacifica up and running on October 26! We just got off the cruise came to my car and would not start. You guys went over and beyond thank you More

by tz7dl5
Recommend Dealer
Yes
Employees Worked With
Gabe, Mindy Mullison
Nov 12, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you had a 5-star experience with us and that we were able to help you with your vehicle. We truly hope that you will visit us again soon!

November 07, 2019

Whole process was very smooth. And price was right. Gabe service advisor was super. Very efficient. Will go back when service is needed again. Will recommend dealership to others More

by J Johnson
Recommend Dealer
Yes
Employees Worked With
Gabe in Service
Nov 07, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the great review, Johnson! We hope you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 04, 2019

I love having my car serviced at Rick Hendrick specifically for Gabe. His customer service is beyond words ! There is no one like Gabe! Keep it up More

by Chan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 05, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We truly appreciate your feedback for Gabe. Thank you so much for taking the time to share it and please let us know if we can do anything else for you!

October 31, 2019

I enjoy going to the dealership to look around at new and used vehicles while my vehicle is being serviced. The service representatives are very friendly and knowledgeable. More

by Garner
Recommend Dealer
Yes
Employees Worked With
Otis Greene, James Marsciano, Cedric Toomer, Bobby Wallace
Oct 31, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the great review, Garner! We are happy to know that you enjoy our friendly and knowledgeable services. Let us know if there is anything else we can help you with. We look forward to your next visit!

October 29, 2019

Matt was great!!! We had an issue that was challenging to diagnose and Matt kept at it to get it resolved!!! He followed up with me to let me know what actions he took and the next steps. Very profess More

by RV guy
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 30, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi, Thank you for the great review! We hope you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

Oct 31, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Rv Guy, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

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