Rick Hendrick Dodge Chrysler Jeep Ram

Great service experience. Had an 8:45am appointment. Upon arrival Matt Johnson was assigned as my service advisor. I explained my check engine light keeps coming on and going Had an 8:45am appointment. Upon arrival Matt Johnson was assigned as my service advisor. I explained my check engine light keeps coming on and going off. This started when we were towing our travel trailer to Boone, NC. Matt checked the online records and took my Ram 1500 EcoDiesel right in and had the diesel tech check it. 1 hr and 15 min later they had diagnosed then problem as a defective exhaust particulate filter sensor. They ordered the part and said they will call me when the get it. More

Waited way longer than should have Just had a oil change, was texted that everything was done but to wait for someone to get me, a half hour later I gave up & went on my own& the lady w Just had a oil change, was texted that everything was done but to wait for someone to get me, a half hour later I gave up & went on my own& the lady who waited on me when I first came was on the phone, I didn’t get her name. More

Not Stressful We came to the dealership with a number we had to spend on a truck. We found a truck we wanted and our saleswoman took the price to the manager and he We came to the dealership with a number we had to spend on a truck. We found a truck we wanted and our saleswoman took the price to the manager and he/she approved the deal. We got additional 500.00 towards our trade than other dealerships offered. Overall it was a great deal and experience. This is the first Dodge I have ever purchased and hopefully the quality is as good as the reviews indicate. More

Bought a 2018 jeep wrangler Sahara Christian was awesome very helpful listened to what we needed, and wanted. We got the vehicle. the color & acessories we needed. We will definitely b Christian was awesome very helpful listened to what we needed, and wanted. We got the vehicle. the color & acessories we needed. We will definitely be back, & highly recommend! More

Friendly and Helpful Completed my recall in a timely manner and topped off my empty washer fluid for me when I didn't even ask them to! So nice! Also responded promptly Completed my recall in a timely manner and topped off my empty washer fluid for me when I didn't even ask them to! So nice! Also responded promptly to questions I had after my visit via email. Thank you! More

Great purchasing experience This is my third vehicle purchased here in the past six years because the purchasing experience simply doesn't get any better. You folks Rock. This is my third vehicle purchased here in the past six years because the purchasing experience simply doesn't get any better. You folks Rock. More

Buying new truck Overall very helpful and understanding. Even when they made a mistake on quoting the wrong vehicle, they still allowed me to purchase another vehicle Overall very helpful and understanding. Even when they made a mistake on quoting the wrong vehicle, they still allowed me to purchase another vehicle at the same price. More

Fast and courteous Nice and clean, keep the cars moving to quickly process all the service that will be performed. As soon as check-in was completed truck was sent to te Nice and clean, keep the cars moving to quickly process all the service that will be performed. As soon as check-in was completed truck was sent to tech’s for maintenance! More

Service appointment I dropped my truck off for service, they advised me of what items needed to be taken care of for that mileage interval. They were able to get the work I dropped my truck off for service, they advised me of what items needed to be taken care of for that mileage interval. They were able to get the work completed quickly and my truck back to me in the time frame that I needed it. They do all of my vehicle services, and will continue to do so. More

Service review Excellent service experience friendly people quick turn around time look forward to coming back again bill fee great service manager Rick cutaia great Excellent service experience friendly people quick turn around time look forward to coming back again bill fee great service manager Rick cutaia great parts manager Glenn green great parts advisor. More