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Rick Hendrick Jeep Chrysler Dodge Ram FIAT

North Charleston, SC

4.7
1,043 Reviews

8333 Rivers Ave

North Charleston, SC

29406

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Showing 1,043 reviews

July 16, 2022

These group members at rick Hendrick may it be service or sales are awesome people to work with. More

by StealDeals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Davis, Marissa Lyons, James Marsicano, Logan Watkins, Dave Hunter, David Gross, Joseph Stebel, Tatyana Fishburne, Kenia Vargas, Rami Chakhachiro
Jul 19, 2022 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Stealdeals, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Jeep Chrysler Dodge RAM FIAT. Thank you, and have a fantastic day!

May 06, 2022

Worked with Sales Manager Jimmy Huggins who was top notch and very helpful with any questions I needed answered More

by danielrustick
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Huggins
May 14, 2022 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Danielrustick, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Jeep Chrysler Dodge RAM FIAT. Thank you so much again for your feedback! We hope you have a great day!

April 19, 2022

The sales person David Hunter was amazing, zero pressure and went out of his way to get you want you wanted. More

by weaver1371
Recommend Dealer
Yes
Employees Worked With
Dave Hunter
Apr 24, 2022 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Weaver1371, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Jeep Chrysler Dodge RAM FIAT. Thank you, and have a fantastic day!

March 31, 2022

We recently ordered a brand new 2022 Pink Jeep Wrangler through Hendrick Dodge Jeep Ram. It was a pleasant experience from the ordering process all the way through the final delivery. We couldn't be happie More

by Baileytravis0516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameson Ritenour, Bobby Wallace, Will Smith, Zach Highfield
Apr 06, 2022 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Hello Baileytravis0516, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Jeep Chrysler Dodge RAM FIAT Thank you, and have a fantastic day!

March 10, 2022

Great place to buy a new or used vehicle, or for all of my service needs! More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Lawter
Mar 12, 2022 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Andy, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Jeep Chrysler Dodge RAM FIAT. Thank you, and have a fantastic day!

February 21, 2022

This review is written for the poor service rendered by your dealership. I've personally bought 3 Durango from the Charleston store on Savannah Highway and was always quite happy with the professionalism a More

by jtblejski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Non of the above.
Feb 24, 2022 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

jtblejski, I'm sorry to hear about your son's recent experience. Please call me at 843-569-2700, I'd love to learn more about the situation - Jameson

February 16, 2022

Service Department Experience My 2018 Jeep Grand Cherokee equipped with air suspension was brought into the service department on Monday November 5th. I'm having problems with my s More

by ctopher85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Debbie
Feb 22, 2022 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Good afternoon, would you mind giving me a call so we can talk about your recent experience here at the dealership? My personal number is 843-847-7321 - Jameson. I look forward to hearing from you,

September 26, 2021

Beware. I would give a zero or negative points if I could. I cannot wait to hear the Dealership's excuses this time. The service department is a total unorganized and unmitigated disaster to say More

by ajosephn217
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Davis, Aaron Haggard
Sep 27, 2021 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Sep 27, 2021 -

ajosephn217 responded

Really pathetic! That is all you have to say. You failed to reassemble critical engine parts on my handicap vehicle and I have been driving it for months in that condition.

September 05, 2021

Had Fiat serviced under warranty, oil change apparently was done, yet shady actions, then placed sticker on window after I was here to pickup serviced car. Employees stare at you as if they are zombies. More

by roseofsharon50
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Napo Alvarado
Sep 05, 2021 -

roseofsharon50 responded

Had Fiat serviced under warranty, oil change apparently was done, yet shady actions, then placed sticker on window after I was here to pickup serviced car. Employees stare at you as if they are zombies. Scrap paper used instead of fresh new paper, multiple staples holes can be seen on official papers. They didn't wash or vacuum car with warranty coverage or include with oil change. 1/4 star rating if I could.

Sep 07, 2021 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

July 21, 2021

Sami chiro helped me it was the best costumer service a ever received on a dealer. Go see him you won’t regret it. Thanks More

by Erik5ek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Chakhachrio
Jul 24, 2021 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Erik5ek, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

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