
Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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Went window shopping with my son came home with a beautiful Dodge Charger Thanks to Zack and Willl who were very helpful from start to finish. They have excellent service. beautiful Dodge Charger Thanks to Zack and Willl who were very helpful from start to finish. They have excellent service. More
Buyer beware: They sold me a lemon!!Nice on the outside Buyer beware: They sold me a lemon!! Nice on the outside and xxxx after purchase on the inside. Purchased a 2015 Buick in September 2020 and it has Buyer beware: They sold me a lemon!! Nice on the outside and xxxx after purchase on the inside. Purchased a 2015 Buick in September 2020 and it has been the worst car I've ever had. In a matter of 6 months I've been to the mechanic for: > a new battery (tried to be civil and find a resolution w/ the service manager, the guy I Purchased from who resigned a week after my purchase, and the financial guy Will Smith)-this appointment took so long the other issues with the media buttons not working, the broken outlet cover, sharp peeling metal, and missing seatbelt buckles for the backseat didn't even get addressed >the rear doors not opening from the inside and told I just had to change the child safety lock >oil replacement after 2 months barely driven >rear door will no longer open because it needs a door latch kit >4 coils replaced after 4 months of purchase >something is off with the drivetrain (pulling right but not in need of an alignment) >don't try to remove your warranty after getting repairs that you think should be covered because Will Smith will constantly bargain with you to make you keep it and offer you a free oil change >diagnostics(you have to pay for out of pocket) have to be done at a neighbor dealership before you actually can get your repairs done More
Went in to Hendrick Jeep Chrysler Dodge off rivers today and worked with Colyn Sanders. Dude made it super easy and relaxing to purchase a Toyota Tacoma. Usually I leave dealerships and tell everyone to sta and worked with Colyn Sanders. Dude made it super easy and relaxing to purchase a Toyota Tacoma. Usually I leave dealerships and tell everyone to stay away from certain sales people but I will be telling everyone to give Colyn a call if they want a smooth experience. 10 out of 10 would recommend. More
I went to Rick Hendricks on Rivers Ave. on March 5 for an oil change for my vehicle using the express lube lane. I normally would go to Hoover in Summerville to get my vehicle serviced however the last time oil change for my vehicle using the express lube lane. I normally would go to Hoover in Summerville to get my vehicle serviced however the last time I was at Hoover, their service rep Clay informed me that the Hoover service department does not except the Mopar coupons for oil changes on Diesel vehicles. Which didn't make sense to me since I obtained the coupon from the Hoover dealership website. So due to that last experience, I decided that this time, I would go to Rick Hendrick to get my oil changes. And it was the best decision that I could ever make. The service rep. Marissa stated that the Rick Hendrick service department does except the Mopar coupons. As a result I was able to get an oil change and my vehicle was ready within less than an hour. Marissa gave outstanding customer service and Rick Hendricks, now has a new permanent customer which is me!! More
The staff in service is always great. They take good care of my Ram as well as my Honda. My daughter and son also service at Rick Hendrick Jeep of my Ram as well as my Honda. My daughter and son also service at Rick Hendrick Jeep More
The staff is always courteous and professional. I have always receive prompt service whether I have an appointment or not. I highly recommend this dealership always receive prompt service whether I have an appointment or not. I highly recommend this dealership More
Everyone here is so professional and quick!Would definitely recommend to anyone that wants top notch service and a speedy service! Will be coming back! definitely recommend to anyone that wants top notch service and a speedy service! Will be coming back! More
Jimmy Huggins was the most polite and helpful person when assisting me in my getting me new Jeep. He truly made my experience a wonderful one. Thanks Jimmy! assisting me in my getting me new Jeep. He truly made my experience a wonderful one. Thanks Jimmy! More
My experience with Rick Hendrick...Our visit to Rick My experience with Rick Hendrick... Our visit to Rick Hendrick was above and beyond pleasant. All of the Staff was eager to help and cater to all o My experience with Rick Hendrick... Our visit to Rick Hendrick was above and beyond pleasant. All of the Staff was eager to help and cater to all of our requests. We were able to come to a an agreement on a vehicle and both parties walked away satisfied and happy. Our Sale Rep, Thessa, made the experience and process very easy and ensured that we were 100% comfortable and satisfied with our purchase. 10/10 would recommend. More
My experience with Rick Hendricks and my salesman Richard Victor was nothing short of perfect. I have had multiple bad experiences where the process would take HOURS....I was in and out in less than 4!!! He Victor was nothing short of perfect. I have had multiple bad experiences where the process would take HOURS....I was in and out in less than 4!!! He was a straight shooter, open and honest and gave me exactly what I was looking for! More