Rick Hendrick Jeep Chrysler Dodge Ram FIAT

A great experience buying a certified used Jeep. Excellent and efficient customer service when they had busy day with other shoppers. Highly recommend these people. Excellent and efficient customer service when they had busy day with other shoppers. Highly recommend these people. More

First time servicing my truck at a Hendrick dealership and eeryone in the service department done an outstanding job taking care of my needs. I have found my "go to" dealership in the Charleston area for and eeryone in the service department done an outstanding job taking care of my needs. I have found my "go to" dealership in the Charleston area for having my Ram truck maintained. More

Great experience and great service every time I visit the facility. Best service in town because they try to get you the best bang for your money! I’m on my fourth purchase with this dealership. This is wher facility. Best service in town because they try to get you the best bang for your money! I’m on my fourth purchase with this dealership. This is where me and my wife will continue to purchase. More

Team Work - Sales team, Sales Manager and Finance -Sales team Mike Buckworth and Jake Kline -Sales Manager - Mark (sorry forgot your last name) -Finance - Will Smith ... First time ever a team of p -Sales team Mike Buckworth and Jake Kline -Sales Manager - Mark (sorry forgot your last name) -Finance - Will Smith ... First time ever a team of professionals work together to support a sale. Clear communication within the sales team ... while Jake was out (Sunday)... Mike Buckworth was able to support a sale... listening in detail my request, clearly supported by Mar (Sales Manager) and finally Will Smith on finance which not only able to get me the best bank finance ... but detailed information on how to get a better warranty for years to come on my NEW JEEP Wrangler. THANKS A LOT... Great TEAM! Arnaldo Bassaco More

Gregg was very professional and he kept me informed and up to date on the repair progress on my Ram 1500. I was pleasantly surprised to see that my Ram 1500 had been washed when I picked it up. Outstanding up to date on the repair progress on my Ram 1500. I was pleasantly surprised to see that my Ram 1500 had been washed when I picked it up. Outstanding customer service! More

Recall work Brought my Bighorn 1500 in for recall service. Service advisor was friendly and answered all my questions and concerns. The service Dept was quick wit Brought my Bighorn 1500 in for recall service. Service advisor was friendly and answered all my questions and concerns. The service Dept was quick with the work and I was back on the riad More

Thorough Very thorough explanation of all concerns, very polite and courteous, answered every question I had. Very knowledgeable and notified me of addition Very thorough explanation of all concerns, very polite and courteous, answered every question I had. Very knowledgeable and notified me of additional needs that the service department found so I could let them take care of them. More

Good but needs to bone up on the features of a vehicle Not sure if this was the salesman's first sale or what but the sales people need to bone up on the features of a vehicle. When you ask about a feature Not sure if this was the salesman's first sale or what but the sales people need to bone up on the features of a vehicle. When you ask about a feature and your told oh yeah it has it and they are unable to find said feature mainly because it doesn't have it you may want to change your answer to Not sure but i'll find out. Same thing with what does this +/- gear buttons do, couldn't tell me that either. if the sales team would spend more time getting to know the features of a vehicle they are selling vice on their phones on social media as you see them when you drive up it would make for a better experience. When you go to sign the paperwork to purchase the truck and your told the gas is full and it's been cleaned and then you go out to remove a sticker (county dump) off the old truck to place it on the new truck and the first thing you is crumbled up paper on the truck floor yeah it wasn't cleaned or gassed up. So that was another hour wasted of my time. If dealerships would model the closing processes like car max it would make it more enjoyable to purchase a new car and not wast a buyers time. the salesman was low pressure which is good for my wife but me I like to haggle that's the fun of buying a new car/truck. overall I'm happy with my truck purchase I believe i got a good deal on it along with the dealer ship throwing in a spray in bed liner after I negotiate the price of the truck. More

Excellent Service Everything was A1 and done in a timely manner. Everyone I interacted with was professional. Car is doing great thanks to the Rick Hendricks team! Everything was A1 and done in a timely manner. Everyone I interacted with was professional. Car is doing great thanks to the Rick Hendricks team! More