
Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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Excellent Customer Service. The work was done in a reasonable time. The service team were very courteous and professional. I didn't experience no problems during my visit. The work was done in a reasonable time. The service team were very courteous and professional. I didn't experience no problems during my visit. More
He made a stressful decision easy which went smoothly and ef The service was low pressure and very pleasant. I didn't intend to trade my car as I really liked my Fiat, but obtained a good deal for another Fiat. The service was low pressure and very pleasant. I didn't intend to trade my car as I really liked my Fiat, but obtained a good deal for another Fiat. More
ABS Sensor Replacement on Jeep Excellent service and highly recommend. The staff is friendly and helpful. They kept me updated on the status of my Jeep throughout the entire process Excellent service and highly recommend. The staff is friendly and helpful. They kept me updated on the status of my Jeep throughout the entire process. More
So happy I came here! I had the BEST time picking out the car that I wanted and working with Kyle from Hendrick Jeep Chrysler Dodge Ram in North Charleston. He made the ent I had the BEST time picking out the car that I wanted and working with Kyle from Hendrick Jeep Chrysler Dodge Ram in North Charleston. He made the entire process as easy as possible, and he even made it fun ! He listened to everything I said, made sure I got it, and he did everything he could so that I left happy! Kyle, Jimmy, and Gary helped my dad get his car about 4 months ago, so we made sure to come back and see them when it was my turn. Gary helped us with finance and he took the time to explain everything to me. He was so kind and informative. They all remembered my dad, Jimmy came by to say hello a few times and make sure everything was going okay, and they made us feel so comfortable and happy with the choice we made. My brother will be needing his first car in the next year, and we already know exactly who we will be calling when the time comes. Thank you for making this process so simple!! More
Great This dealership has great service. It’s the only place I trust to work on my Jeep, and the service people are always so nice! This dealership has great service. It’s the only place I trust to work on my Jeep, and the service people are always so nice! More
Not what I’ve come to expect from a dealership Purchased a used 2019 Durango R/T that they just received into inventory and hadn’t been detailed yet. They gave me a loaner until they could detail i Purchased a used 2019 Durango R/T that they just received into inventory and hadn’t been detailed yet. They gave me a loaner until they could detail it. I was contacted the following Saturday telling me it was ready. Went to pick it up Monday, the outside was nice but the inside was in the same condition. Long hairs, marks on interior plastic parts, some mysterious bluish white substance on leather in multiple places, missing floor mat, dust un all surfaces. The salesman took it in back and tried to get some of the marks off and succeeded but not all. I realized I was going to have to do it myself to get it done right instead of this ongoing back and forth. They put the paper tag on it and pulled to the exit and the low fuel light came on. They didn’t fill the tank!!! I’ve never purchased a car that didn’t come with a full tank of gas. I’ll not buy another from this dealership. More
Great Service Department! Every time I come in for service I am reminded what a great experience I have with the store and their Service Department. Great job! Every time I come in for service I am reminded what a great experience I have with the store and their Service Department. Great job! More
Great buying experience! Had a great experience with Kyle M. in Sales. I just purchased a pre-owned car and Kyle, Gary (Finance) and the rest of the team were all great in go Had a great experience with Kyle M. in Sales. I just purchased a pre-owned car and Kyle, Gary (Finance) and the rest of the team were all great in going the extra mile to ensure I felt good about the purchase, addressing any concerns re: health of the vehicle, and securing solid financing at a decent price. The communication and follow-through was without question. A great buying experience all around. Thanks! More
great service speedy service and great people. they helped me get into a rental car and with my insurance claim. very professional and courteous. would recommend to speedy service and great people. they helped me get into a rental car and with my insurance claim. very professional and courteous. would recommend to everyone. More
Fast and excellent service Went in for an oil change, Ashley the service agent greeted me at the desk and promptly explained to me the costs and how effective it’d be for me if Went in for an oil change, Ashley the service agent greeted me at the desk and promptly explained to me the costs and how effective it’d be for me if I signed up for the bundle plan. No hassle, nor any pushy behavior I’ve seen from orher dealers. Sraight to the point Didn’t have to wait long and the customer service was superb. More