
Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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The best car buying experience I’ve ever had! I was dreading looking for a new car until I went to Rick Hendricks. Jacob Jarvis our car salesmen was absolutely amazing! He was upfront and honest t I was dreading looking for a new car until I went to Rick Hendricks. Jacob Jarvis our car salesmen was absolutely amazing! He was upfront and honest the entire time. He went above and beyond for us and we did not have to go back and forth on price. We said our bottom line and he made it happen. Thank you Jacob for being so kind and honest and making us very happy! You made me change my opinion on car dealerships and I hope everyone can find someone like Jacob. More
Service Department Had an appointment. One simple software fix est. (1 hr). Explained that I also had an engine restart issue after driving. A code was taken. Too l Had an appointment. One simple software fix est. (1 hr). Explained that I also had an engine restart issue after driving. A code was taken. Too long to assess issue with the technician. More
2017 Ram 2500 Recalls It came in for 3 recalls...during the recall they did an "Update" to the ECM???/computer...when I went to pick it up, It had a light on the dash (car It came in for 3 recalls...during the recall they did an "Update" to the ECM???/computer...when I went to pick it up, It had a light on the dash (car with squiggly lines). This was at 2:40pm...I then let the guy know I had a light on my dash that wasn't there when I brought it in...he told me I would need to make another appointment a pay $140 for them to hook up to it and see what was going on...this is very bad service!!!!! More
Great Experience The folks at Hendrick Jeep on Rivers were great and accommodating. The worked with us to get us into the vehicle that we wanted. Brian Sexton and Tren The folks at Hendrick Jeep on Rivers were great and accommodating. The worked with us to get us into the vehicle that we wanted. Brian Sexton and Trent Pringle did a fantastic job and should be commended. The vehicle that we bought was our 6th that we had purchased from them, and I would recommend them to anyone. More
Timely and professional The service writer was great. I was only disconcerted a bit by being told it was policy that I couldn't talk directly with the technician that perform The service writer was great. I was only disconcerted a bit by being told it was policy that I couldn't talk directly with the technician that performed the work. I wanted to know how he corrected the sunroof leak. It was passed on to me that he removed the A pillar hand hold and re-seated the drain tube. I wanted to ask him why this would occur 6+ months after I purchased the truck and after many car washes. I want to know if it was something that I did that could have caused the problem. Going through Claudio, who was talking to the tech on his cell phone was not what I had in mind. This would probably work for a person who is unfamiliar or does not work on their own cars but I have worked on cars since 1968 and would have liked to be able to talk directly to the tech. I know that time is money so would have respected the tech's time and only taken a few minutes. More
Charles White! Charles White was Professional and very helpful in assisting Us in buying my Kia Soul!? He worked Hard and is straightforward man! You want a Great Ma Charles White was Professional and very helpful in assisting Us in buying my Kia Soul!? He worked Hard and is straightforward man! You want a Great Man to get you a great car? See Charles White! Thank you, Christina C. More
Great service from Brian Brian took really great care of me. Me beat another dealers price to get the deal done and he was very professional. He was terrific. Brian took really great care of me. Me beat another dealers price to get the deal done and he was very professional. He was terrific. More
Purchase of Fiat I had the pleasure of purchasing a pre-owned, 2015 Fiat 500 C Sport, this week. From the initial inquiry via telephone, to the trip to N Charleston, I had the pleasure of purchasing a pre-owned, 2015 Fiat 500 C Sport, this week. From the initial inquiry via telephone, to the trip to N Charleston, and the consummation of the purchase, I couldn't have asked for a smoother deal. My salesperson, Carson Abercrombie was exceptional! The management that was involved, Jameson Ritenour (initially), then Aaron Ferral, were quite helpful. Will Smith, who assisted in the final closing documents, was great. All-in-all, it was a pleasurable experience. I would buy from this dealership again! More
2019 Ram truck review The dealership was very responsive to me custom ordering my truck and all the items I requested were on the delivered truck, It was sometime hard to g The dealership was very responsive to me custom ordering my truck and all the items I requested were on the delivered truck, It was sometime hard to get in touch with and a response back from the dealership. I tried to get in touch with the finance manager in reference to cancelling my extended warranty but never got a response back. More
Great Experience I worked with Bobbi Jo and initially just came in to look at Jeeps. After a week long process of her helping me with my decision and staying engaged I worked with Bobbi Jo and initially just came in to look at Jeeps. After a week long process of her helping me with my decision and staying engaged I purchased the new 2019 Jeep Cherokee and am very satisfied, highly recommend the dealership and Bobbi Jo! More