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Rick Hendrick Jeep Chrysler Dodge Ram FIAT

North Charleston, SC

4.7
1,040 Reviews

8333 Rivers Ave

North Charleston, SC

29406

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Showing 1,040 reviews

December 21, 2018

Car Service Cliff, the associate that helped me, did an awesome job. Made sure I knew the status of my car along the way as it was serviced. Very timely repair an More

by Marcus123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Milne
December 21, 2018

Oil change and recall notice My second visit to this dealership and been very courteous and helpful very professional. Clean waiting area very comfortable. Just wish they had som More

by Auther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Main Shop Advisor
Dec 24, 2018 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Auther, thank you for sharing your positive experience! We will take note of the decaffeinated option for our next coffee order! Thank you so much again for your feedback! We hope you have a great day!

December 21, 2018

New Car My experience was alright, l had a great salesperson Nat she was great and knowledgeable and the service do far so good .financing a bit high though. More

by Monta 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Pringle, Natalie Slusher
Dec 21, 2018 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Marcus123, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Jeep Chrysler Dodge RAM! We can't wait to see you again, have a great day.

December 20, 2018

Excellent Customer Service When the other agents made me feel like I was bothering them Mo came to my rescue with awesome customer service which made my day. He went above and b More

by Angeld1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric (Mo) Montgomery
Dec 21, 2018 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Hello Angeld1020, we appreciate you taking the time to leave us this feedback. While we are happy that Mo provided excellent customer service we are also disappointed to hear that our other team members did not provide excellent client care and this is not in line with the Hendrick Way! We take all feedback as a learning and training opportunity and will definitely address your concerns! Thank you so much again for your feedback! We hope you have a great day!

December 19, 2018

New to me car! Thank you Maria for your patience! You made the experience so nice with the many, many options you presented. I am enjoying my car! I will certainly t More

by A Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Rutkowski-Porton
Dec 20, 2018 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

A Jackson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Jeep Chrysler Dodge RAM. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Jeep Chrysler Dodge RAM

December 19, 2018

Great help . She got me the lowest possibl. She stepped me through the whole process. Use her for any car deal. She helped me through the whole process. More

by Jason1205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Slusher
December 17, 2018

Finally bought a new truck Overall experience was good and I walked away with a good truck. The one thing that could have improved was timeliness through the paperwork process. More

by New Truck Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Rutkowski-Porton
Dec 21, 2018 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Thank you for taking the time to let us know how we did! We will discuss with our team in regards to more efficiently using the time we have with our clients. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Jeep Chrysler Dodge RAM

December 14, 2018

Buying new SXT Plus Challenger with a trade-in. The sales staff and credit mgr were easy to work with. What I really appreciated was the follow up from our salesman, Jack Cline, after the sale which More

by Mack 19478
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Cline,, Bo Norris, Jameson Ritenour
Dec 17, 2018 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Mack 19478, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Jeep Chrysler Dodge RAM. We are happy you chose us as your dealership and are happy to hear that Jack provided you with excellent client care! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 11, 2018

Purchase of 2013 Volkswagon Passat It was a pleasure for me, working with Maria. She was able to answer my questions and address my concerns in a professional manner. Best of all, she More

by teh362
Recommend Dealer
Yes
Employees Worked With
Bo Norris, Maria Rutkowski-Porton
Dec 12, 2018 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Teh362, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!

December 10, 2018

good place to purchase a car the salesperson Natalie Slusher was friendly and professional.she answered my questions about the car that i purchased honestly. i will recommend this More

by jbl79728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Slusher
Dec 12, 2018 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Jbl79728, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day!

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