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Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
1,040 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,040 reviews
May 26, 2018
Keep Trailhawk Whole experience was quick and easy . Our salesman James went above and beyond for us.I highly recommend this dealership. It was great from the time w Whole experience was quick and easy . Our salesman James went above and beyond for us.I highly recommend this dealership. It was great from the time we went in until we left! More
by Jeephappy
Employees Worked With
Joel Hickman, Jimmy Huggins
May 22, 2018
Not trust worthy I was originally set to buy a different truck, one of the sales mangers Justin Barnett took all my info, I did the online finance application (got app I was originally set to buy a different truck, one of the sales mangers Justin Barnett took all my info, I did the online finance application (got approved), sent my driver license and I offered to give the down payment over the phone. He sent me a "congratulation on your new truck"email with links to the vehicle and said it would be ready for me to pick up in a few days as I was coming from out of state. When I called back to get the info so I could get the insurance I was told that they no longer would sell me the truck at the agreed price. Justin would not take my calls or even return my emails, he had a salesman call me back and tell me that. After many calls and voicemails I finally got in touch with a different manger Jeremy Hunt and he bluntly told me they had figured out a way they could sell the truck for more money even though they had agreed to sell me the truck at different price. More
by Waldo
Employees Worked With
Mark Nunn, Justin Barnett, Jeremy Hunt, Jesse Csida
May 04, 2018
Happy experience I would like to say thank you to Rick Hendrick JCDR dealership of N. Charleston, SC I was at the dealership yesterday for a recall on my 2015 Ram 15 I would like to say thank you to Rick Hendrick JCDR dealership of N. Charleston, SC I was at the dealership yesterday for a recall on my 2015 Ram 1500 Truck. While I was at the dealership, I decided to stroll the lot for possibly trading in my 2015. I was assisted by Joseph Truesdale. one of the salesmen. He got my basic info and asked what I would like to do. I told him my desires and what I was looking for and he had one on the lot that matched my needs . I test drove it and was very happy. During the day it was evident that there were no financial institutions willing to approve me. I was adamant about not using my wife as a co buyer. Finally after several attempts of financing a change was made for a different vehicle. I was so happy to hear that there was and approval and I was going to get my new truck. Had it not been for Joseph's unwavering attempt at getting my approval I would have not been able to drive off the lot in a great new upgrade of a truck., a 2018 Longhorn 1500. It had all but one of the features I wanted in the beginning but I am totally satisfied it the outcome.. Kudos to Joseph and the entire Hendricks Crew at the dealership. I am so happy for the way I was treated with respect and not pushed into something I didn't want. Great Job!!!!! More
by navyman7799
Employees Worked With
Joseph Truesdale
May 01, 2018
Lie too Was lie to me wont be back tell all my friends to won't go there they will lie too you my truck didn't need 800 dollar of work just a gasket Was lie to me wont be back tell all my friends to won't go there they will lie too you my truck didn't need 800 dollar of work just a gasket More
by Chaze777
Employees Worked With
Eirk
April 26, 2018
sticker on windshield incorrect. left oil on chassis. sticker on windshield should have 6000 mi. not 3000. when oil was changed the old oil that was drained some oil dripped on chassis and should have wip sticker on windshield should have 6000 mi. not 3000. when oil was changed the old oil that was drained some oil dripped on chassis and should have wiped off,this created oil spots in drive way. More
by Mopar-Man-68
Employees Worked With
service department
April 25, 2018
Excited about about My New Car On yesterday I went to Rick Hendrick to purchases a Dodge Charger I was very excited about the service was excellent they made sure I was happy before On yesterday I went to Rick Hendrick to purchases a Dodge Charger I was very excited about the service was excellent they made sure I was happy before leaving the lot so I would like to say thank you to Paul dukes for being a great Salesman and making sure I was happy with. My purchase before leaving More
by Sonda422
Employees Worked With
Paul Dukes
April 24, 2018
A great dealership to trade with. My salesman Trent was awesome! I received a fair trade in and am very happy with my new jeep. I would send my friends to Trent for a new car. My salesman Trent was awesome! I received a fair trade in and am very happy with my new jeep. I would send my friends to Trent for a new car. More
by afant33
Employees Worked With
Trent Pringle
April 19, 2018
Good customer service. I had a wonderful experience at Rick Hendrick Service Department as I always do. I have been getting my oil changes there for years always good custo I had a wonderful experience at Rick Hendrick Service Department as I always do. I have been getting my oil changes there for years always good customer service. More
by Q.
Employees Worked With
Stephen Williams
April 16, 2018
Very easy going and helpful dealership We were very pleased with our experience. Our sales guys- Trent and Jamison were very helpful as was the finance guy Mark. We would come here again We were very pleased with our experience. Our sales guys- Trent and Jamison were very helpful as was the finance guy Mark. We would come here again More
by Cecreads
Employees Worked With
Mark Nunn, Trent Pringle, Cameron Bowie, Jameson Ritenour
April 13, 2018
Painless car buying experience. The whole car buying experience was quick and easy. Jameson was great to work with and found me the exact Wrangler I was looking for. Would definitely The whole car buying experience was quick and easy. Jameson was great to work with and found me the exact Wrangler I was looking for. Would definitely recommend anyone that’s looking to buy a new vehicle to come and talk to Jameson. Will definitely be going back when I need to make another purchase! More
by 08426565
Employees Worked With
Jameson Ritenour
