Rick Hendrick Jeep Chrysler Dodge Ram FIAT

Great experience The people at Rick Hendrick in North Charleston went out of their way to make a deal happen and to get me the best deal possible. My salesman Jesse wa The people at Rick Hendrick in North Charleston went out of their way to make a deal happen and to get me the best deal possible. My salesman Jesse was very helpful and went out of his way to put the deal together before I even came to the dealership. I would definitely use their dealership again even though it is a 2 hour drive from my house More

Considerate and Helpful Sales My wife and I were in a need of a more reliable vehicle before we moved to another state. Billy Tharin was extremely helpful in the car buying process My wife and I were in a need of a more reliable vehicle before we moved to another state. Billy Tharin was extremely helpful in the car buying process, and made sure we were comfortable with each step before we moved on to the next. He was patient in the three days it took us to decide which car was right for us, and did a kick-xxx job sorting through the many Grand Cherokees most suitable for our situation. Even in the finalizing process, we had a fine time working out the details as Billy gave us great general advice and stories about his time in sales. We would happily recommend any first time car buyers to Billy, as his knowledge of the process between the dealership, the banks, and credit reporting companies was vast enough to help many first time cases. We thank Billy and everyone else that helped us at Rick Hendrick. However, we would like to warn others about our time here last year. We were helped by Carter Godwin, who was pushy and inconsiderate as we contemplated buying a new Jeep Renegade. We would not recommend dealing with Mr. Godwin. More

Amazing Staff and Incredible Service I purchased my Dodge Challenger over the Internet from more than 2,000 miles away. I was not present to make the purchase, however, Darryl and Cameron I purchased my Dodge Challenger over the Internet from more than 2,000 miles away. I was not present to make the purchase, however, Darryl and Cameron both kept my anxiety level low. Even on his day off Darryl answered my phone call and was on top of all of my questions. Most importantly these folks did not play any games or try to wear me down as I have experienced from other dealerships. I know Darryl may be one of the newer sales staff, however, his method of sales and how he dealt with me was exactly what I was hoping for from the investment of my dream car. From first contact, and all the way through the two week process this dealership was amazing. Even after the sale was closed Darryl stayed late and sent me pictures of the car being loaded on the transport! His job was "done" as a sales person, but his customer service has made him a superstar in my book and is a bar more sales people should attempt to reach. Cameron helped arrange the financing and he sent me documentation timely, he did not try to sell me on things I did not want and what he said always matched his actions. Stellar performance by this team!!! Very happy to have worked with them on this purchase and can not say enough positive things about the whole experience. More

Friendly and helpful Paul, was a great to work with. He made sure to get me the exact type of car that I was looking for. There were some bumps in the road with financing Paul, was a great to work with. He made sure to get me the exact type of car that I was looking for. There were some bumps in the road with financing but Paul stuck with me through it all! At one point, (after the car was already picked out and I was dealing strictly with the finance department) we decided it was getting late and we would pick it up again the next day. I knew, from talking to Paul earlier, that he had the next day off from work. Imagine my surprise when he was there to great me at 10:00 the next morning!! I asked him why he came in and he said he just wanted to follow everything through and make sure the car was detailed and perfect before I left with it. Joel did my financing and he was fantastic! He went home he extra mile to explain the process to me (I had a trade in with negative equity). He worked tirelessly to get me the deal I needed. His personality and demeanor were a pleasure to be around. Jeremy was the first person to great me when I pulled into the parking lot. He was enthusiastic and friendly and checked up on me a few more times throughout the car buying process. Overall, this dealership was great. They work hard and seem to enjoy what they do. When you have strong employees like this, it makes customers want to come back for every future purchase. More