
Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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Amazing Staff and Incredible Service I purchased my Dodge Challenger over the Internet from more than 2,000 miles away. I was not present to make the purchase, however, Darryl and Cameron I purchased my Dodge Challenger over the Internet from more than 2,000 miles away. I was not present to make the purchase, however, Darryl and Cameron both kept my anxiety level low. Even on his day off Darryl answered my phone call and was on top of all of my questions. Most importantly these folks did not play any games or try to wear me down as I have experienced from other dealerships. I know Darryl may be one of the newer sales staff, however, his method of sales and how he dealt with me was exactly what I was hoping for from the investment of my dream car. From first contact, and all the way through the two week process this dealership was amazing. Even after the sale was closed Darryl stayed late and sent me pictures of the car being loaded on the transport! His job was "done" as a sales person, but his customer service has made him a superstar in my book and is a bar more sales people should attempt to reach. Cameron helped arrange the financing and he sent me documentation timely, he did not try to sell me on things I did not want and what he said always matched his actions. Stellar performance by this team!!! Very happy to have worked with them on this purchase and can not say enough positive things about the whole experience. More

Friendly and helpful Paul, was a great to work with. He made sure to get me the exact type of car that I was looking for. There were some bumps in the road with financing Paul, was a great to work with. He made sure to get me the exact type of car that I was looking for. There were some bumps in the road with financing but Paul stuck with me through it all! At one point, (after the car was already picked out and I was dealing strictly with the finance department) we decided it was getting late and we would pick it up again the next day. I knew, from talking to Paul earlier, that he had the next day off from work. Imagine my surprise when he was there to great me at 10:00 the next morning!! I asked him why he came in and he said he just wanted to follow everything through and make sure the car was detailed and perfect before I left with it. Joel did my financing and he was fantastic! He went home he extra mile to explain the process to me (I had a trade in with negative equity). He worked tirelessly to get me the deal I needed. His personality and demeanor were a pleasure to be around. Jeremy was the first person to great me when I pulled into the parking lot. He was enthusiastic and friendly and checked up on me a few more times throughout the car buying process. Overall, this dealership was great. They work hard and seem to enjoy what they do. When you have strong employees like this, it makes customers want to come back for every future purchase. More
Excellence The purchasing process was very professional and smooth. Looking forward to doing more business in the future. A wonderful birthday gift from my husba The purchasing process was very professional and smooth. Looking forward to doing more business in the future. A wonderful birthday gift from my husband! Thank you Issac The Richards Family More
Great experience Jameson really got the best deal for my new vehicle and made the process smooth! He was more than helpful with any questions/concerns I had. Defenite Jameson really got the best deal for my new vehicle and made the process smooth! He was more than helpful with any questions/concerns I had. Defenitely recommend!! More
Great customer service . Very polite and helpful. Joseph was great, repectful, and friendly. The dealership had the vehicle I was looking for and helped to get my payments r . Very polite and helpful. Joseph was great, repectful, and friendly. The dealership had the vehicle I was looking for and helped to get my payments right where I needed them to be. More
Excellent service Me and my family needed a new car to get to and from work and Jameson worked an amazing deal out for us to get our car!!! Excellent Service!!!! Me and my family needed a new car to get to and from work and Jameson worked an amazing deal out for us to get our car!!! Excellent Service!!!! More
Awesome Super friendly Service above and beyond commitment to customer satisfaction overall great experience I would recommend this sales team and dealership Super friendly Service above and beyond commitment to customer satisfaction overall great experience I would recommend this sales team and dealership to anybody thanks again More
An amazing salesman provided a great experience Jameson from Hendrix Dodge was an amazing salesman. We came in just to look and compare vehicles that we have already looked at and Jameson worked wit Jameson from Hendrix Dodge was an amazing salesman. We came in just to look and compare vehicles that we have already looked at and Jameson worked with us so we can leave with an amazing family vehicle. His knowledge of the vehicle was impeccable. He provided every courtesy possible to us to ensure we felt welcomed. His customer service skills were above par and for us set the standard for what a car salesman should be. He even took extra time and worked with us so that the financing of the vehicle was right. This included him going back and forth with us and the finance folks and making sure we were all on the same page. This actually helped me and wife save money as we didn't have to trade in a vehicle but still got our monthly payments to the price we wanted. Overall it was an amazing experience. I would suggest him and Hendrix Dodge to anyone looking for a new vehicle. And if they do go there they should definitely go to Jameson! More
Great customer service I walked right in and came out with a wonderful car. Jameson was super nice and made sure I left as a happy customer. Also has great amount of patienc I walked right in and came out with a wonderful car. Jameson was super nice and made sure I left as a happy customer. Also has great amount of patience when I was curious to learn more. More
Jeep Purchase Great place to buy a vehicle! I would recommend and purchase a vehicle again! All staff members were friendly and very helpful! Found the jeep I wante Great place to buy a vehicle! I would recommend and purchase a vehicle again! All staff members were friendly and very helpful! Found the jeep I wanted and got it quickly! More