
Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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The worst buying experience I have ever had. trade offer was 7500 dollars off from where we ended up. after agreeing on the price and trade. then found out the truck had bulletins on the brake s trade offer was 7500 dollars off from where we ended up. after agreeing on the price and trade. then found out the truck had bulletins on the brake system. so, I couldn't take delivery. also had 8 different hits on my credit score. More
Jason Thigpen helped me with buying a truck for my husband for Father's Day and he made it extra special with my husband's name on a keychain. Small thing that made a big difference! I'll send my whol husband for Father's Day and he made it extra special with my husband's name on a keychain. Small thing that made a big difference! I'll send my whole family to Jason for their car needs More
The solenoid closer which locks down the lift gate on my 2014 Durango was not working. It had already been replaced by another repair shop. Since they had inspected it and it would work off the vehicle, the 2014 Durango was not working. It had already been replaced by another repair shop. Since they had inspected it and it would work off the vehicle, they referred me to the dealer. This dealer confirmed it was still defective and game me the choice of returning it or giving them the chance to repair it. Nick was patient and explained the situation. I appreciated him being forthcoming with my options More
I was told work on my vehicle would take 4 days. Work didn’t even start on my vehicle until the afternoon of the fourth day. I called several times on the fourth day as I never received a single sta Work didn’t even start on my vehicle until the afternoon of the fourth day. I called several times on the fourth day as I never received a single status update and was told at every call that they would check with the technician and call me back. I never received a single callback. What is the point in scheduling an appointment if you not going to schedule a technician to be available for that appointment time. Someone needs to teach you work center management skills. I will never bring my vehicle back to this dealership. More
I recently purchased a 2021 Dodge RAM 1500 from this location and had an excellent experience. I dealt with Derrick and Nate! They were both very professional and made the entire experience a delightf location and had an excellent experience. I dealt with Derrick and Nate! They were both very professional and made the entire experience a delightful one! I will definitely go back and I will be recommending family and friends to them! More