
Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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I had a great experience with Rick Hendrick Dodge in North Charleston. Donny Lavassar went above and beyond with this sale. I was not able to come to the dealership personally to sign the documents so North Charleston. Donny Lavassar went above and beyond with this sale. I was not able to come to the dealership personally to sign the documents so he brought the document and the new Dodge Nitro to me at work. I could not be more pleased with this level of customer service, it just does not happen that often these days. More
Overall, the my experience was exceptional! We worked until almost midnight at the end of the month to settle a deal on a car that was affordable and met my needs, despite having our first pick sold rig until almost midnight at the end of the month to settle a deal on a car that was affordable and met my needs, despite having our first pick sold right under our noses! We test drove another car, inspected every detail, and went back to work. Donny was not only personable, he took great care in making sure I was satisfied. I came in with a 2001 Lexus to trade and drove home that night in a 2008 Nissan Sentra. The next morning, I returned to have the car fueled, detailed, and to check a sensor light at his request (which also required sending me to the Nissan dealer down the road), and was treated like family. This was a fresh start for me in a new city, and their commitment made all the difference! Donny and James made me feel right at home. Loyalty, dedication, and building relationships are what business ought to be. This team earned my respect as well as my trust. Thank you everyone at Rick Hendrick for a positive car-buying experience. Sincerely, Becca Reed More
Donny was a really good sales man.he went above and beyond to make me and my wife happy.since our first sales person Paul goodwin played games with us for two weeks before we asked for a different sale beyond to make me and my wife happy.since our first sales person Paul goodwin played games with us for two weeks before we asked for a different sales person. More
I was introduced to this dealer through the internet and worked with Stan Turner, internet sales manager. I was very impressed with Stan's timely and detailed responses to my questions and concerns. Stan worked with Stan Turner, internet sales manager. I was very impressed with Stan's timely and detailed responses to my questions and concerns. Stan was able to find exactly what I was looking for in a relatively short amount of time. My experience at the dealer from an administrative standpoint was also a good experience. The group was very proficient and professional. As an aside, the dealership itself was well-designed and was a much more open, well-lit and professionally furnished facility than most car dealers. All-in-all, a very good experience. More
The overall experience was excellent. The staff worked hard to get us the best possible deal. They all worked hard to get things done quickly and efficiently. All our options were laid out for us. The sta hard to get us the best possible deal. They all worked hard to get things done quickly and efficiently. All our options were laid out for us. The staff was very friendly. Donny Lavassar was very helpful as well as the finance gentleman and the GM. I would strongly recommend this dealership to everyone. Very military friendly!! More
Since I bought my Chrysler Sebring this is the second time I have had it in. The first was an oil change, today was for some repairs. Rich Green assisted me both times. He is extremely helpful, and frien time I have had it in. The first was an oil change, today was for some repairs. Rich Green assisted me both times. He is extremely helpful, and friendly. He is even a southern gentleman as he held open the door for me, walked me to my car, opened my car door for me. Very nice touch. He is a great asset to Rick Hendrick Service Department. More
I was very satisfied with the customer service of my sales person and the finance department. They offered me a lot of different option and were able to get me the car I originally wanted. sales person and the finance department. They offered me a lot of different option and were able to get me the car I originally wanted. More
Stan was an excellent represenative of this dealership. Good product knowledge and went that extra mile to secure the vehicle requested. Overall a great guy! Good product knowledge and went that extra mile to secure the vehicle requested. Overall a great guy! More
By far the most outgoing salesman without being over bearing. Never once did I feel pressured or not in control. And the fact that he finished the sale in person on his day off is a testament of his com bearing. Never once did I feel pressured or not in control. And the fact that he finished the sale in person on his day off is a testament of his commitment to excellence. More
First time buying a new car and the people couldn't have been nicer and more helpful and the process was super easy. From the moment we started looking to the time we drove our new Dodge Challenger off the been nicer and more helpful and the process was super easy. From the moment we started looking to the time we drove our new Dodge Challenger off the lot we were made comfortable and never once felt pressured. From the salesperson to the finance department the whole experience was great!! Highly recommend!! More