
Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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This wasn't my first rodeo and I hope, not my last ;-) From the first contact to driving the vehicle off the lot, my experience was great. I worked with Robbie Beebe and at no point did I feel I was being From the first contact to driving the vehicle off the lot, my experience was great. I worked with Robbie Beebe and at no point did I feel I was being 'upsold'. Beebe was courteous, knowledgeable and efficient. I highly recommend you speak with Beebe when contacting Hendrick's of North Charleston. Now, I have to say, do your homework before you go to any dealer! Half the blame of an unpleasant experience is the lack of experience or knowledge on the consumer's behalf. Buying a vehicle is an important decision, research what your needs are, not just your desires. Learn the specifications about the vehicle you're wanting to purchase. Read online reviews, for both the vehicle and the dealership. Buying a vehicle can be a pleasant experience if you provide the sales person precise, educated information...if you don't, then you might as well just say to them, "tell me what car I should buy". I mean, really?!?!...they're not mind readers and you shouldn't give anyone, not even your doctor that much liberty. Ok, back off my soap box...I gotta give a shout out to the rest of the staff at Hendrick's. The other sales team were great too. We didn't just discus what vehicle I was there to purchase, we discussed music, travel, etc. The kind of casual talk that builds friendships. Cliff Panish in finance was amazing too! The only reason why I wasn't in and out of the North Charleston dealership in under 1-2 hours is because they were like hanging out with my friends. Ok, if you've made it this far through my review, then you know I had an exceptional experience buying my vehicle at Hendrick's Jeep Chrysler Dodge of North Charleston. I highly recommend them, specifically, Robbie Beebe. If you're looking to buy, do yourself a favor...read, read, read, then go there knowing what you want and for what price....don't make them guess or make yourself indecisive...neither of you will win then. More
I thought that they were excellent and Red was straight forward and to the point. They have a huge inventory of new and used vehicles. Got an excellent deal on anew Jeep Cherokee. Very pleased. forward and to the point. They have a huge inventory of new and used vehicles. Got an excellent deal on anew Jeep Cherokee. Very pleased. More
The general manager at Rick Hendricks handled everything and made sure I was taken care of. Thanks Jeremy from the Rivers avenue location. Thank you for all you support and willingness to do what ever it t and made sure I was taken care of. Thanks Jeremy from the Rivers avenue location. Thank you for all you support and willingness to do what ever it took to make things better with my buying experience More
I have a 1998 Jeep Grand Cherokee and have been having ongoing problems with my AC and decided it best to go to a dealer for the final analysis and repair - I moved to Mt Pleasant last year and chose Rick ongoing problems with my AC and decided it best to go to a dealer for the final analysis and repair - I moved to Mt Pleasant last year and chose RickHendrick Jeep to service my Jeep. I talked with James Turner and from start to finish he contributed to one of the best experiences with a dealership I have had in a long time. James kept me informed and was in constant contact with me on the progress of my repair - it's service advisor's like James that companies need to keep customers coming back!! Also the fact that you provide a loaner car during the repair process adds to the value of going to your dealership for maintenance. Thanks for going the extra mile and I will be back in the future for any further repairs. More
Was welcomed warmly. Mark took my family to the vehicles that we wanted to see. Showed us some of the comparisons between the models. Took my wife(her vehicle) out on a test drive. Then later me. Very f that we wanted to see. Showed us some of the comparisons between the models. Took my wife(her vehicle) out on a test drive. Then later me. Very friendly down to earth guy. I was given everything that I wanted and more. More
I have been a Hendrick's Jeep ervice customer since 2007. I always leaving feeling safe and well cared for at a reasonable price. They are honest, nice, thoughtfully courteous, and great to do business wit I always leaving feeling safe and well cared for at a reasonable price. They are honest, nice, thoughtfully courteous, and great to do business with. I trust them and believe they do quality work. Phil Higdon, my service guy, is especially knowledgeable and helpful. More than once he has 'rescued' me from a worrisome car problem with no advance notice. More
Excellant service depart.My service advisor was Phil Higdon.He was customer friendly,courteous & kept me up to date on work being done.Thank you for reading this email. Higdon.He was customer friendly,courteous & kept me up to date on work being done.Thank you for reading this email. More
We are really happy with the purchace of your new Jeep Limited. Lou did an outstanding job getting us what we wanted!! We couldn't be any happier! Limited. Lou did an outstanding job getting us what we wanted!! We couldn't be any happier! More
We bought a 2012 Jeep Grand Cherokee from Rick Hendrick, and I could not be more pleased with the service we received. Paul was excellent; he had all the paperwork ready for us when we walked in the door, t and I could not be more pleased with the service we received. Paul was excellent; he had all the paperwork ready for us when we walked in the door, the car had been detailed and cleaned already and was ready to go when we were finished with the paperwork. All the staff was very friendly and helpful, and made the entire car buying experience very enjoyable. Jessica in service was also very helpful and friendly getting us set up with our future service needs. I have never had such an easy and enjoyable experience buying a car. Everything was absolutely wonderful from start to finish, and we continue to receive excellent service from Rick Hendrick. More