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Rick Hendrick Toyota of Fayetteville

Fayetteville, NC

4.9
1,526 Reviews

1969 Skibo Rd

Fayetteville, NC

28314

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1,526 Reviews of Rick Hendrick Toyota of Fayetteville

March 14, 2019

I LOVE THIS DEALERSHIP!! Great customer service. Knowledgeable team. The GM even came out to personally greet me. It was awesome. They worked a deal for me that other dealersh More

by thesequel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Tasker, Matthew
Mar 15, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Thesequel, we're glad you had such a wonderful experience with us!

March 07, 2019

Disappointed I give two start because everything was Wonderful until I drove my car home and on the way home and acrylic paint bottle was spill In my car. The car More

by Lina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Patterson
Mar 11, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Lina, we are so pleased you enjoyed your visit to Rick Hendrick Toyota of Fayetteville!

March 03, 2019

Toyota purchase The salesman was excellent in showing me the details of the car. He made sure I was taken care even after I left , called me to make sure that I was s More

by Skinstruction24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Codorette
Mar 05, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Skinstruction24, we really appreciate your feedback!

March 01, 2019

Car Purchase. I gave this rating because the experience had was wonderful. The customer service representatives were very patient, friendly,understanding and very p More

by Mishiboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen, Christian
Mar 05, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Mishiboo, your wonderful feedback and rating mean a lot to us.

February 26, 2019

Toyota Camry Hybrid Staff was very friendly. Negotiations did take 4-5 hours. Faster negotiations could have saved everyone valuable time. Salesman was new and had tough More

by Kgeeiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Mar 01, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Kgeeiii, thank you for sharing your positive experience!

February 24, 2019

Service maintenance due Friendly service advisor. Kept me up to date on progress of work being done. Discussed details about future service and other options. Included me in More

by Researcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wright
Feb 27, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Hello Researcher, thank you; we appreciate your feedback!

February 21, 2019

Great service experience Arrived 15 minutes early for my appointment and was immediately checked in. Service to my vehicle was performed quickly. I do recommend this dealers More

by alii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Feb 26, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Alii, we're so glad that we were able to go above and beyond your expectations!

February 12, 2019

Great experience Had a great experience .would recommend others family and friends too go to the Rick Hendrick Toyota for there next vehicle .Was treated with courtes More

by Brewer2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dajai Patterson
Feb 14, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Brewer2468, we are so pleased you enjoyed your visit to Rick Hendrick Toyota of Fayetteville!

February 11, 2019

Misleading Sales experience I went to this dealership to purchase my dream car but staff was very misleading with their choice of words during sale. Promises made to fix imperfec More

by Sb040490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas and Ann
Feb 14, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Sb040490, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact Rachelle Howell at 910-860-8575 at your convenience.

February 09, 2019

Professional Service. I've been in the business a long time, and I have to say James Wright was one of the most genuine guys I've dealt with in a long time. He was professi More

by Alib89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wright
Feb 14, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Alib89, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

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