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Rick Hendrick Toyota of Fayetteville

Fayetteville, NC

5.0
1,429 Reviews

1969 Skibo Rd

Fayetteville, NC

28314

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1,429 Reviews of Rick Hendrick Toyota of Fayetteville

October 21, 2021

The service that was provided to me was excellent and I would recommend everyone go here and see Antony Velaquez More

by Ajpaige90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony Velaquez , Rachelle Howell, Kathryn Jessick
Oct 22, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Ajpaige90, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Toyota of Fayetteville.

October 21, 2021

I had an awesome experience at Rick Hendrick with Antony Velasquez. I would recommend this dealership to everyone I know! More

by c.painter5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony Velasquez
Oct 22, 2021 -

Rick Hendrick Toyota of Fayetteville responded

C.painter5, we really appreciate your feedback!

October 20, 2021

Nigel is by far the best salesperson I’ve ever encountered. He was attentive and patient. He properly assessed our needs and guided us into the perfect truck. We couldn’t be happier. If you’re loo More

by ol_mann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nigel
Oct 22, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Ol_mann, we're glad you had such a wonderful experience with us!

October 19, 2021

We purchased a brand new Highlander. He was able to find the color and trim level we wanted, even during the vehicle shortage. He went above and beyond to make this process smooth for us. Thanks for all you More

by Epezzolla2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Howell
Oct 21, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Epezzolla2, we are so pleased you enjoyed your visit to Rick Hendrick Toyota of Fayetteville!

October 19, 2021

Awesome service, great customer support, very informational, very well nice well kept and clean dealership! More

by croyal533
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith-Salesman
Oct 21, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Croyal533, thank you for sharing your positive experience!

October 18, 2021

Thank you so much to Nigel for a great experience in my car search. He made sure that I received all information for the vehicle I was interested in with ease in such a professional manner. More

by Thompsonjessica539
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nigel Howell
Oct 21, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Thompsonjessica539, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Toyota of Fayetteville.

October 16, 2021

I do not have enough words to express how great the customer service and care is here. Not only do they communicate very well to make sure you are thoroughly informed, they are incredibly punctual. The More

by Bronowync
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison Florence, Rosa Codorette, Rachelle Howell, Kathryn Jessick
Oct 19, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Bronowync, thank you for your kind words and this wonderful review!

October 15, 2021

Service manager needs to be replaced. And thanks for leaving oil on my interior. Not my preferred dealership. Harrison is a great tech to work with despite everything else. More

by Customer28314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Harrison Florence
Oct 19, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Customer28314, we're disappointed to hear of the negative experience you had at our location. Please give our Customer Relations Manager Rachelle at 910-860-8575 so she can speak to you further about your experience.

October 13, 2021

KJ made buying a new car an easy process. I get more hassle buying from Walmart. I got exactly what I wanted! More

by justice_jen86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KJ
Oct 19, 2021 -

Rick Hendrick Toyota of Fayetteville responded

We appreciate your positive review about your recent experience with us!

October 10, 2021

Handles requests/concerns with urgency. Time efficient, Handles requests/concerns with urgency. Time efficient, approachable staffs, great customer service, -Quick, and with good attention to detail More

by graceybasmayor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Florence, Rosa Codorette, Rachelle Howell, Kathryn Jessick
Oct 12, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Graceybasmayor, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!

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