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Rick McGill's Airport Toyota

Alcoa, TN

4.7
1,180 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us! We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit. Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
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3145 Alcoa Hwy

Alcoa, TN

37701

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Showing 1,180 reviews

April 14, 2017

Overview of service and staff interface. My visit to Rick McGill's Airport Toyota was for my 5000 mile oil change. I did not have an appointment for the oil change and my truck was in and ou More

by Michael Louck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with Jim Lusby
April 13, 2017

From drive in to drive out this was super service. Thanks From drive in to drive out this was SUPER service, I was impressed from the service man to the technician. I will return my Toyota's for service aga More

by cmiller259
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know there name, wish I did.
April 05, 2017

Efficient and courteous Great efficiency and courteous people to help. My sales person always checks on me if he sees me there. Easy to set up appts and manage whatever I ne More

by Csr
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Tony
April 04, 2017

Robin is the absolute best Robin goes out of her way to make sure I have phenomenal customer service. She works around my busy week. She's always available to talk to me. Jus More

by rmarsha8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
April 02, 2017

The Way It Should Work I knew what I wanted and had made arrangements to drive that vehicle. The salesman was very prompt in returning multiple calls and finding exactly wh More

by Ken L. Jenkins
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hicks, sales
March 30, 2017

Good Visit! I brought my Corolla in for its free "anniversary" tune up. I arrived about an hour early, but the staff was able to work on my car immediately. I a More

by Tennessee Schoolteacher
Customer Service
Quality Of Work
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Price
Recommend Dealer
Yes
Employees Worked With
I don't remember these names.
March 29, 2017

Great vehicle for the price The sales rep., although young, had a very good working knowledge of the product he was selling. I was impressed with the quick and polite service I More

by funybonz2
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Recommend Dealer
Yes
Employees Worked With
I can't remember his name. Sorry
March 29, 2017

Bought a New Prius 4 We were just browsing when we walked into the dealership, but we walked out with a new car. Doug did a great job demonstrating and setting us up for z More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hicks
March 28, 2017

Great service department Great service representative, Robin Hicks, handle everything very professionally. All service was completed in a very timely manner. I am well pleased More

by arry
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Roiin Hicks
March 27, 2017

Great service and my visit was timely. Shannen Gilmore is a honest and professional person. He is very kind and answered all my questions. He goes above and beyond to be helpful. More

by kathy's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannen Gilmore
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