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Rick McGill's Airport Toyota
Alcoa, TN
1,174 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us!
We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit.
Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,174 reviews
August 01, 2023
I really appreciate your customer service team. You clearly care, and were kind enough to work me in on what was clearly a busy day. Thank you! I’m confident now going on my upcoming road trip You clearly care, and were kind enough to work me in on what was clearly a busy day. Thank you! I’m confident now going on my upcoming road trip More
by debbie
Employees Worked With
Robin, Brandon
August 01, 2023
Everything was fine, I especially liked the way the mechanic/technician had a video of everything that he did to my car. That was something new to me. mechanic/technician had a video of everything that he did to my car. That was something new to me. More
by suzieparker
Employees Worked With
I think his name was Michael
July 23, 2023
Good service. Clean dealership. Quick service.....Easy to setup appointment. Would recommend Rick McGill's Service Dept. Clean dealership. Quick service.....Easy to setup appointment. Would recommend Rick McGill's Service Dept. More
by timnancypruitt
Employees Worked With
At service desk.
July 22, 2023
I went there for an oil filter change and tire rotation. I ended up purchasing the bundle offer for three years where I will get three oil changes and five tire rotations for $253 (including taxes). One thi I ended up purchasing the bundle offer for three years where I will get three oil changes and five tire rotations for $253 (including taxes). One thing though, after coming home I found one of my hubcaps was missing. Not sure if they forgot to fix that or if it was damaged during the service. I would be happier if I was informed about that earlier when I was at the dealership, probably I would fix that too since I was already at the dealership. More
by Rupam
Employees Worked With
Michael
July 19, 2023
excellent service yesterday. my car was finished earlier than expected. friendly safe and very helpful my car was finished earlier than expected. friendly safe and very helpful More
by janet.b.ross2
Employees Worked With
Robin in service, Matt in Service and Christ in parts ordered my new tire
July 15, 2023
Excellant customer service! Friendly and patient. Explained everything in detail.. I would highly recommend their service department. Friendly and patient. Explained everything in detail.. I would highly recommend their service department. More
by chumbelle3
Employees Worked With
Matt
