Back

Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,174 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us! We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit. Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
Contact Dealership

3145 Alcoa Hwy

Alcoa, TN

37701

Directions

By Type

Showing 1,174 reviews

June 08, 2023

We were exceptionally pleased with our experience with Rick McGill's Airport Toyota and the car salesman Chuck Farhat. Chuck was heads above every other car salesman we have dealt with over the years. He More

by The Hesses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Farhat and also sales manager
June 06, 2023

Greatly appreciated the service I received. Service Rep and Service Technician were extremely professional and helpful. More

by GySgt-USMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Fellows, Austin (Technician)
May 28, 2023

Prompt service; kept me informed of what was being done and if something a miss was found. Pleasant staff. More

by Cat lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 27, 2023

My service rep was very nice and very helpful, I enjoyed my service experience from beginning to end More

by geoffmacdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, Mike?
May 23, 2023

Great service, no pressure to buy extras or do recommended work immediately. Very professional and friendly. More

by K.Rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 20, 2023

I've been coming here for service for several years and with the exception of one issue, have not been dissatisfied. However, I must disclose that this dealership as well as the one in Jacksonville, FL hav More

by tnbuckaroo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
May 19, 2023

the service was quick and thorough and the service managers were very nice and respectful More

by grayfox_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can not remember her name as the 1st service mgr i talked too
May 19, 2023

Service was quick and professional. Helped resolved issues with Volume on GPS and connect my appleplay More

by girlsquirrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robynn
May 04, 2023

Everyone's helpful and friendly . Great and reliable service . Highly recommend to friends and family . More

by tbone4439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBBYN HICKS
May 04, 2023

Service technician excellent, well trained, caring and attentive. Service cost not competitive. Should perform competitive quotes on non standard work suggested. More

by rwmcleod1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Mckinney
May 04, 2023 -

rwmcleod1 responded

Waited approx. 5 hours on standard 30000 mile service, cost not competitive, especially EFI cleaning as suggested by dealer. Waiting room turned 2 hrs or greater, Associates well trained and excellent. Can’t see this business being a long term growth business. Toyota brand being is major strength,

...
18
...