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Rick McGill's Airport Toyota
Alcoa, TN
1,174 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us!
We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit.
Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,174 reviews
January 12, 2023
Needed brake work. Great service from pulling in to leaving dealer. Did have to wait too long since it was front brake/rotor service. Great service from pulling in to leaving dealer. Did have to wait too long since it was front brake/rotor service. More
by Prius2013
Employees Worked With
Dawn
January 08, 2023
When I called to get my car in, I got an appointment for the next day. Once I got to the appointment they found a bolt in my tire (that is why it was loosing air). They did an excellent job patching my ti the next day. Once I got to the appointment they found a bolt in my tire (that is why it was loosing air). They did an excellent job patching my tire. More
by Fran 123
Employees Worked With
The service personnel and mechanics on Saturday's shift.
December 16, 2022
Ricks has ALWAYS been the best service provider I have ever had!! They are always friendly and honest with every attention to detail. The cost is in line with the good quality of care received!! ever had!! They are always friendly and honest with every attention to detail. The cost is in line with the good quality of care received!! More
by James
Employees Worked With
Chris Dykes / Robbyn Hicks
November 24, 2022
Excellent service by the dealership . they performed the service needed in a timely manner, and I add that Dawn the service representative was extremely courteous and made the trip very e they performed the service needed in a timely manner, and I add that Dawn the service representative was extremely courteous and made the trip very easy for me. More
by gcgreg1
Employees Worked With
Dawn
November 18, 2022
The experience was fantastic compared to the other dealerships in the area. My concerns were addressed and any work was explained and quoted in advance. Great Job for all of them! dealerships in the area. My concerns were addressed and any work was explained and quoted in advance. Great Job for all of them! More
by Brian Goad
Employees Worked With
Dawn Fellows
November 16, 2022
Service was performed in a timely and efficient manner-the service Rep. was very helpful and identifed several areas that needed attention and my car was ready when expectded. manner-the service Rep. was very helpful and identifed several areas that needed attention and my car was ready when expectded. More
by jefglo
Employees Worked With
Patrick
