Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick McGill's Airport Toyota
Alcoa, TN
1,173 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us!
We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit.
Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,173 reviews
May 29, 2025
Everyone in the service department very helpful. They ound the problem with my Lexus very quickly, fixed the problem and brought the car back to me as I could nit retrieve it. Everyone was so court They ound the problem with my Lexus very quickly, fixed the problem and brought the car back to me as I could nit retrieve it. Everyone was so courteous and efficient it was a pleasure doing business with you. More
by Jeanne.west-freeman
Employees Worked With
Unfortunately cannot recall their names, but I talked with at least 2 people. They were kind enough to drive my car back to my house because I couldn’t come and get it,
May 27, 2025
Tami Chaney is an excellent service advisor. She is thorough, knowledgeable and a joy to work with. Excellent customer service. Chris Adams Toyota Customer She is thorough, knowledgeable and a joy to work with. Excellent customer service. Chris Adams Toyota Customer More
by adamsch1
Employees Worked With
Tami Chaney
May 12, 2025
Airport Toyota was able to get us a Rav4 plug in, which no other dealer we spoke to seemed interested in trying to get for us, in less than 60 days. Our sales rep Hanna was better than excellent, keeping u no other dealer we spoke to seemed interested in trying to get for us, in less than 60 days. Our sales rep Hanna was better than excellent, keeping us informed throughout the entire process from order to driving off the lot in our new Rav4. More
by Ravi
Employees Worked With
Hanna
April 30, 2025
Very good service. Done in a timely manner. Enjoyed working with Aaron Walker. Made me feel comfortable buying my first car on my own. Done in a timely manner. Enjoyed working with Aaron Walker. Made me feel comfortable buying my first car on my own. More
by rbgay4350
Employees Worked With
Aaron Walker
April 29, 2025
I recently took my car in to fix the front brakes and radiator. I am pleased with the work on my 2011 Toyota Yaris. When calling for an appointment to fix something specific, I would advise asking if the radiator. I am pleased with the work on my 2011 Toyota Yaris. When calling for an appointment to fix something specific, I would advise asking if there is enough time to fix the part in question and if the parts necessary are in stock. I would recommend them for service with that caveat. More
by atn082268
Employees Worked With
Gary (service manager)
April 27, 2025
Always great customer service. They keep my car in peak condition. I look forward to continuing to rely on them for years to come. They keep my car in peak condition. I look forward to continuing to rely on them for years to come. More
by eve
Employees Worked With
Unsure, my husband dropped the car off
